What You'll Be Doing
As part of the House of Commons Service Delivery Team, you'll provide a welcoming and professional reception and support service to Members of Parliament, their staff, colleagues and visitors to the Parliamentary Estate.
This is a varied, customer-focused role where you'll support a range of services, including reception, meeting and committee room management, visitor assistance and AV support. You'll work with a wide range of people and play an important part in creating a safe, efficient and welcoming environment, while supporting the day-to-day business of the House.
Find out more about working at the House of Commons.
Why Join us?
In addition to your salary, we offer an attractive range of benefits including but not limited to:
- Generous annual leave starting at 30 days and increasing to 35 after one full working year.
- Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
- Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.
What We're Looking For
- Is keen to deliver excellent customer service, responding promptly and keeping customers informed throughout.
- Can build confidence in communicating clearly and professionally with a wide range of people.
- Enjoys working as part of a team, supporting colleagues and contributing to an inclusive and respectful working environment.
- Is comfortable using Microsoft Office applications such as Word, Excel and Outlook, with the ability to learn new systems and processes.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
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Service Delivery Coordinator employer: HOUSE OF COMMONS
Joining the Parliamentary Commercial Department as a Contract Management Capability Lead offers a unique opportunity to contribute to the heart of UK democracy while enjoying a supportive and inclusive work culture. With generous annual leave starting at 30 days, a robust Civil Service pension scheme, and flexible working options, employees are empowered to achieve a healthy work-life balance. The role also provides significant opportunities for professional growth through training programmes and stakeholder engagement, making it an excellent choice for those looking to make a meaningful impact in contract management.
