Head of Commercial Brand, Marketing and Retail
Head of Commercial Brand, Marketing & Retail to join the House of Commons, leading the commercial strategy, brand development, marketing and retail operations across the Parliamentary Estate. This is an exciting opportunity to shape Parliament's commercial identity, enhance customer experiences and drive financial sustainability across one of the UK's most iconic and historic institutions.
Working with senior stakeholders and teams across Parliament, you will lead innovative marketing initiatives, strengthen retail performance across physical and digital channels, and develop customer-focused strategies that deliver lasting value. You will play a key role in driving commercial growth, improving services and ensuring Parliament's commercial activities continue to evolve to meet changing customer needs.
This role is offered on a hybrid working basis, with an expectation of you spending 60% of your time in the office.
Find out more about working at the House of Commons.
Why Join us?
In addition to your salary, we offer
- Generous annual leave starting at 30 days and increasing to 35 after one full working year.
- Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 28.97%
- Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.
What we're looking for
Qualifications and experience: A degree or equivalent professional experience in commercial management, marketing, retail, business management or a related field.
Leadership experience : Experience leading teams and commercial operations, with the ability to inspire others, develop talent and drive high performance.
Strategic and commercial thinking: The ability to shape commercial strategies, identify growth opportunities and improve financial performance while delivering excellent customer experiences.
Marketing and customer insight: Confidence in using market trends, customer feedback and performance data to develop engaging campaigns, strengthen brand identity and improve services.
Stakeholder engagement and innovation: Strong communication and influencing skills, with the ability to build relationships, lead change and develop creative solutions that support continuous improvement.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
Head of Commercial Brand, Marketing and Retail in London employer: HOUSE OF COMMONS
Joining the Parliamentary Commercial Department as a Contract Management Capability Lead offers a unique opportunity to contribute to the heart of UK democracy while enjoying a supportive and inclusive work culture. With generous annual leave starting at 30 days, a robust Civil Service pension scheme, and flexible working options, employees are empowered to achieve a healthy work-life balance. The role also provides significant opportunities for professional growth through training programmes and stakeholder engagement, making it an excellent choice for those looking to make a meaningful impact in contract management.
