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For Companies At a Glance
- Tasks: Lead the Independent Complaints and Grievance Scheme, ensuring fair and effective investigations.
- Company: Join the UK Parliament, a vital part of the UK's democratic system.
- Benefits: Enjoy 30 days' annual leave, flexible working, and a generous pension scheme.
- Why this job: Make a real impact in a high-profile role that promotes trust and integrity.
- Qualifications: Experience in workplace investigations and understanding of political and legal contexts required.
- Other info: Applications close on Thursday 27th March at 9 am.
The predicted salary is between 43200 - 72000 £ per year.
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system. With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.
Staff Benefits
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 28.97%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
The Team
The Independent Complaints and Grievance Scheme (ICGS) is a parliament-wide response to allegations of bullying, harassment and sexual misconduct in the parliamentary community. The team provides essential support to the operation of this important, high-profile service and its continued evolution.
About the role
As the Independent Complaints and Grievance Scheme Director, you will be responsible for providing the ICGS team with outstanding, developmental leadership, ensuring that the Scheme undertakes fair, timely, rigorous and effective investigations and that its investigators produce high-quality reports. With a remit to continuously improve the scheme, you will play an important role in retaining the trust and confidence of the parliamentary community through delivery excellence first and foremost, but also through substantial stakeholder liaison, including attendance at formal parliamentary committees and boards, and through high quality communications about the scheme.
What we are looking for
With experience of having developed workplace or investigation schemes in response to legislative or cultural change, you will bring a strong technical skill set to this role, with experience of overseeing investigations in similarly scrutinised environments. With a public service value set that informs your approach to delivery and improvement, you will bring an understanding of the political and legal context in which both Houses work, an ability to identify and mitigate risk, and an awareness of evolving cultures and events that are shaping communities' expectations of conduct and working cultures. The role requires the ability to operate at the most senior levels of public life and comes with a significant element of Parliamentary and public scrutiny and challenge. We are consequently seeking an individual who is a proven leader and effective communicator, who operates with independence, excellent judgement, and the utmost probity.
How to apply:
GatenbySanderson is assisting Parliament in the search for this role. For further details and information on how to apply, please click the link below: GatenbySanderson - Independent Complaints and Grievance Scheme Director - UK Parliament. Applications will need to be submitted directly to GatenbySanderson by Thursday 27th March at 9 am.
Independent Complaints and Grievance Scheme Director employer: HOUSE OF COMMONS
Contact Detail:
HOUSE OF COMMONS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Complaints and Grievance Scheme Director
✨Tip Number 1
Familiarise yourself with the current issues and challenges facing the Independent Complaints and Grievance Scheme. Understanding the nuances of recent cases and how they were handled can give you a significant edge in discussions during interviews.
✨Tip Number 2
Network with professionals who have experience in parliamentary procedures or similar grievance schemes. Engaging with these individuals can provide insights into the role and help you build connections that may be beneficial during the application process.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with the values of public service. Be ready to share examples of how you've successfully led teams through challenging situations, particularly in environments subject to scrutiny.
✨Tip Number 4
Stay updated on the latest developments in workplace culture and legislation related to harassment and bullying. Demonstrating your knowledge of evolving expectations can show your commitment to improving the scheme and its impact on the parliamentary community.
We think you need these skills to ace Independent Complaints and Grievance Scheme Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Independent Complaints and Grievance Scheme Director. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in developing workplace or investigation schemes. Provide specific examples of how you've overseen investigations and improved processes in similar environments.
Demonstrate Leadership Skills: Showcase your leadership abilities by detailing instances where you have led teams or projects, particularly in high-pressure or scrutinised settings. This will help illustrate your capability to operate at senior levels.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your understanding of the political and legal context of the role. Make sure to convey your public service values and commitment to improving workplace culture.
How to prepare for a job interview at HOUSE OF COMMONS
✨Understand the Role Thoroughly
Before your interview, make sure you have a deep understanding of the Independent Complaints and Grievance Scheme and its significance within the UK Parliament. Familiarise yourself with the challenges it faces and be prepared to discuss how your experience aligns with the role's requirements.
✨Demonstrate Leadership Experience
As a potential director, showcasing your leadership skills is crucial. Prepare examples from your past where you've successfully led teams or initiatives, particularly in environments that required sensitivity and discretion, such as handling complaints or investigations.
✨Communicate Clearly and Effectively
Given the high-profile nature of this role, strong communication skills are essential. Practice articulating your thoughts clearly and concisely, especially when discussing complex issues related to workplace culture and legislative changes.
✨Prepare for Stakeholder Engagement Scenarios
Since the role involves liaising with various stakeholders, think about how you would approach these interactions. Be ready to discuss strategies for building trust and confidence among different groups, and how you would handle challenging conversations.
