At a Glance
- Tasks: Lead a team to enhance employee experience at the House of Commons.
- Company: Join the heart of UK democracy with a focus on people and culture.
- Benefits: Enjoy 30-35 days annual leave, a generous pension scheme, and flexible working options.
- Other info: Hybrid working model with opportunities for professional growth and development.
- Why this job: Make a real impact on employee engagement in a unique and dynamic environment.
- Qualifications: Proven HR experience, strong leadership skills, and familiarity with digital HR tools.
The predicted salary is between 40000 - 50000 £ per year.
As an Employee Experience Manager, you will lead the delivery of an outstanding employee experience at the House of Commons, supporting the wider UK Parliament through every stage of the employee lifecycle. Reporting to the Head of Employee Experience and Policy, you will manage a team of five Employee Experience Coordinators, ensuring a high-quality, responsive service while driving consistency, compliance, and continuous improvement.
This is an exciting opportunity to combine people leadership with operational excellence in a unique organisation at the heart of UK democracy. You will oversee employee lifecycle processes, ensuring service standards, SLAs, and KPIs are met while maintaining accurate employment records, contracts, and correspondence. Working closely with colleagues across People and Culture, payroll, and resourcing, you will resolve complex queries, improve processes, and develop guidance and resources for managers and employees. Through strong leadership and collaboration, you will help create a seamless, consistent, and engaging employee experience that supports colleagues and the organisation's wider strategic priorities.
This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.
Why Join us? In addition to your salary, we offer an attractive range of benefits including but not limited to:
- Generous annual leave starting at 30 days and increasing to 35 after one full working year.
- Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%.
- Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.
What we're looking for:
- Ability to lead and manage a team, building strong relationships and high performance.
- A strong understanding of the employee lifecycle, with previous experience as an HR Professional.
- Experience working with digital tools and HR systems.
- Strong organisational skills and attention to detail, with the ability to use own judgement to work independently.
How to Apply: If you would like to apply for this role, please submit your CV and provide evidence against criteria 1-3 in the Job Description. More information on the application process can be found here: Application process - UK Parliament.
Additional Information: Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. We may close the vacancy prior to the closing date stated due to a high volume of applications.
Employee Experience Manager employer: HOUSE OF COMMONS
As an Education and Engagement Assistant at the UK Parliament, you will be part of a dynamic team dedicated to inspiring young minds in one of the most iconic settings in the UK. With generous annual leave, a robust pension scheme, and flexible working options, the company fosters a supportive work culture that prioritises employee well-being and growth. This role not only offers meaningful engagement with the community but also provides opportunities for professional development in a historic and influential environment.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Experience Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at HOUSE OF COMMONS!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at HOUSE OF COMMONS.
We think you need these skills to ace Employee Experience Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at HOUSE OF COMMONS. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to HOUSE OF COMMONS and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at HOUSE OF COMMONS. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to HOUSE OF COMMONS's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at HOUSE OF COMMONS
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with HOUSE OF COMMONS.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at HOUSE OF COMMONS will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact HOUSE OF COMMONS and how you would contribute to adapting HR strategies.
