What you'll be doing
As Digital Delivery and Innovation Lead, you'll play a pivotal role in helping the Speaker's Office make the most of digital technology to improve services, increase efficiency, and support informed decision‑making. Working closely with colleagues, suppliers and the Parliamentary Digital Service (PDS), you'll identify opportunities for improvement, turn business needs into practical solutions, and lead digital initiatives from concept through to successful delivery.
Responsibilities
- Own and continuously improve the Speaker's Office's core digital products and services, ensuring they deliver value, reliability and a positive user experience.
- Lead digital projects and change initiatives from discovery through to implementation, working with stakeholders, suppliers and delivery partners.
- Improve business processes, reporting and productivity through the effective use of data, automation and Microsoft 365 tools.
- Ensure digital services remain secure, resilient and operationally ready to support high‑profile events and critical business activities.
- Build strong relationships across the Parliamentary Digital Service (PDS) and the wider stakeholder community to influence, shape and deliver future digital change.
Qualifications
- Experience managing digital products, suppliers and contracts, balancing operational delivery, strategic priorities, risk and value for money.
- Strong communication and influencing skills, with the ability to build trusted relationships and explain technical concepts to non‑technical audiences.
- Excellent planning and organisational skills, with experience managing multiple priorities and delivering high‑quality outcomes to deadline.
- Proven ability to drive digital change, improve technology adoption and deliver user‑focused improvements.
- Experience working across multidisciplinary teams, fostering collaboration and supporting inclusive ways of working.
- Skilled at understanding business needs, translating requirements into deliverable solutions, and driving continuous improvement.
Hybrid Working
This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.
