What You’ll Be Doing
We are looking for a Head of Commercial Brand, Marketing & Retail to join the House of Commons, leading the commercial strategy, brand development, marketing and retail operations across the Parliamentary Estate. This is an exciting opportunity to shape Parliament’s commercial identity, enhance customer experiences and drive financial sustainability across one of the UK’s most iconic and historic institutions.
Working with senior stakeholders and teams across Parliament, you will lead innovative marketing initiatives, strengthen retail performance across physical and digital channels, and develop customer-focused strategies that deliver lasting value. You will play a key role in driving commercial growth, improving services and ensuring Parliament’s commercial activities continue to evolve to meet changing customer needs.
This role is offered on a hybrid working basis, with an expectation of you spending 60% of your time in the office.
Why Join us?
In addition to your salary, we offer an attractive range of benefits including but not limited to:
- Generous annual leave starting at 30 days and increasing to 35 after one full working year.
- Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 28.97%
- Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.
What We’re Looking For
- Qualifications and experience: A degree or equivalent professional experience in commercial management, marketing, retail, business management or a related field.
- Leadership experience: Experience leading teams and commercial operations, with the ability to inspire others, develop talent and drive high performance.
- Strategic and commercial thinking: The ability to shape commercial strategies, identify growth opportunities and improve financial performance while delivering excellent customer experiences.
- Marketing and customer insight: Confidence in using market trends, customer feedback and performance data to develop engaging campaigns, strengthen brand identity and improve services.
- Stakeholder engagement and innovation: Strong communication and influencing skills, with the ability to build relationships, lead change and develop creative solutions that support continuous improvement.
Additional Information
Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
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Head of Commercial Brand, Marketing and Retail in City of London employer: HOUSE OF COMMONS
Joining the Parliamentary Commercial Department as a Contract Management Capability Lead offers a unique opportunity to contribute to the heart of UK democracy while enjoying a supportive and inclusive work culture. With generous annual leave starting at 30 days, a robust Civil Service pension scheme, and flexible working options, employees are empowered to achieve a healthy work-life balance. The role also provides significant opportunities for professional growth through training programmes and stakeholder engagement, making it an excellent choice for those looking to make a meaningful impact in contract management.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial Brand, Marketing and Retail in City of London
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✨Attend E-commerce Events and Conferences
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✨Utilise Company Resources
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Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at HOUSE OF COMMONS, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
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How to prepare for a job interview at HOUSE OF COMMONS
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that HOUSE OF COMMONS uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
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For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
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Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at HOUSE OF COMMONS. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
