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- Tasks: Join the Personnel Security Team to manage security applications and provide top-notch customer service.
- Company: Work at the UK Parliament, a key player in the UK's democratic system.
- Benefits: Enjoy 30 days' annual leave, flexible working, and a generous pension scheme.
- Why this job: Be part of a dynamic team ensuring security at the heart of democracy while developing your skills.
- Qualifications: Experience in fast-paced admin roles and excellent interpersonal skills are essential.
- Other info: Opportunity for training and development, with potential for hybrid working.
The predicted salary is between 28800 - 43200 £ per year.
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system. With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.
Staff Benefits: In addition to your salary, we offer an attractive range of benefits including:
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 28.97%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate.
The Personnel Security Team drives the development and implementation of the policies and processes aimed at mitigating the risk of passholders exploiting their legitimate access to Parliament and its assets. Some of the responsibilities for this role include:
- Learning the complex nuances of the role, keeping up-to-date with and consistently applying current procedures relating to processing security applications, access control and the issuing of passes.
- Picking up errors in security applications and contacting applicants to obtain relevant information.
- Answering the Security Vetting & Pass Office telephone line.
- Working in the pass issuing offices, interacting face-to-face with stakeholders, providing excellent customer service.
- Carrying out Baseline Personnel Security Standard (BPSS) checks.
To be successful in this role you will demonstrate:
- Previous experience of working in a fast-paced administrative environment.
- Excellent interpersonal and customer service skills.
- Experience of working with diverse groups of people.
- Being a team player with the ability to carry out and prioritise different tasks to achieve team goals.
- Communicates clearly, concisely, and effectively.
Next Steps and Additional Information: If you would like to apply for this role, please submit an application providing evidence against criteria 2 - 6 in the Job Description. More information on the application process can be found here: Application process - UK Parliament. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. As part of the selection process, you may be asked to complete a test or presentation. Further information will be provided to shortlisted candidates. Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement. We may close the vacancy prior to the closing date stated due to a high volume of applications.
Contact Detail:
HOUSE OF COMMONS-3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Vetting & Pass Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures related to the UK Parliament. Understanding the Baseline Personnel Security Standard (BPSS) checks and how they apply to the role will give you a significant edge during interviews.
✨Tip Number 2
Highlight your customer service experience in your conversations. Since the role involves interacting with various stakeholders, showcasing your ability to communicate effectively and provide excellent service will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of the UK Parliament if possible. They can provide insights into the work culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare for potential tests or presentations as part of the selection process. Practising how to present information clearly and concisely will not only boost your confidence but also show your commitment to the role.
We think you need these skills to ace Security Vetting & Pass Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Security Vetting & Pass Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Evidence Against Criteria: Make sure to provide clear evidence against criteria 2 to 6 as specified in the job description. Use specific examples from your past experiences that demonstrate your skills and competencies relevant to the role.
Anonymise Your Application: Before submitting, ensure that your CV and Supporting Statement are anonymised by removing any identifiable information. This is crucial to comply with the application process guidelines.
Proofread Your Documents: Carefully proofread your application materials for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at HOUSE OF COMMONS-3
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Security Vetting & Pass Officer. Familiarise yourself with the key tasks such as processing security applications and conducting BPSS checks, as this will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves interacting with stakeholders, be prepared to discuss your previous customer service experiences. Highlight specific examples where you provided excellent service, especially in fast-paced environments.
✨Demonstrate Teamwork
This position requires collaboration with diverse groups. Be ready to share instances where you successfully worked as part of a team, focusing on how you contributed to achieving common goals.
✨Communicate Clearly
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely, as you may be assessed on your ability to communicate during the interview.
