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- Tasks: Join the Personnel Security Team to manage security applications and provide top-notch customer service.
- Company: Work at the UK Parliament, a key player in the UK's democratic system.
- Benefits: Enjoy 30 days' annual leave, flexible working, and a generous pension scheme.
- Why this job: Be part of a dynamic team ensuring security at the heart of democracy while developing your skills.
- Qualifications: Experience in fast-paced admin roles and excellent interpersonal skills are essential.
- Other info: This role offers hybrid working options and opportunities for personal development.
The predicted salary is between 28800 - 42000 £ per year.
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system. With a wide range of roles available, our impartial colleagues enable the day-to-day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.
Staff Benefits:
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 28.97%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate.
The Personnel Security Team drives the development and implementation of the policies and processes aimed at mitigating the risk of passholders exploiting their legitimate access to Parliament and its assets. Some of the responsibilities for this role include:
- Learning the complex nuances of the role, keeping up-to-date with and consistently applying current procedures relating to processing security applications, access control and the issuing of passes.
- Picking up errors in security applications and contacting applicants to obtain relevant information.
- Answering the Security Vetting & Pass Office telephone line.
- Working in the pass issuing offices, interacting face-to-face with stakeholders, providing excellent customer service.
- Carrying out Baseline Personnel Security Standard (BPSS) checks.
To be successful in this role you will demonstrate:
- Previous experience of working in a fast-paced administrative environment.
- Excellent interpersonal and customer service skills.
- Experience of working with diverse groups of people.
- Being a team player with the ability to carry out and prioritise different tasks to achieve team goals.
- Communicates clearly, concisely, and effectively.
Next Steps and Additional Information:
If you would like to apply for this role, please submit an application providing evidence against criteria 2 - 6 in the Job Description. More information on the application process can be found here: Application process - UK Parliament. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. As part of the selection process, you may be asked to complete a test or presentation. Further information will be provided to shortlisted candidates. Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement. We may close the vacancy prior to the closing date stated due to a high volume of applications.
Security Vetting & Pass Officer employer: HOUSE OF COMMONS-3
Contact Detail:
HOUSE OF COMMONS-3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Vetting & Pass Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures related to the UK Parliament. Understanding the Baseline Personnel Security Standard (BPSS) checks and how they apply to the role will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service experience in your conversations. Since this role involves interacting with various stakeholders, showcasing your ability to communicate effectively and provide excellent service can set you apart.
✨Tip Number 3
Network with current or former employees of the UK Parliament. They can provide insights into the work culture and expectations, which can be invaluable when preparing for interviews or assessments.
✨Tip Number 4
Prepare for potential tests or presentations as part of the selection process. Practising how to present information clearly and concisely will help you feel more confident and ready to impress the interview panel.
We think you need these skills to ace Security Vetting & Pass Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Security Vetting & Pass Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Evidence Against Criteria: Make sure to provide clear examples in your application that demonstrate your experience against criteria 2 to 6 as outlined in the job description. Use specific situations where you showcased relevant skills, such as customer service or administrative tasks.
Anonymise Your Application: Before submitting, ensure that your CV and supporting statement are anonymised by removing any identifiable information. This is crucial to comply with the application guidelines set by the UK Parliament.
Proofread Your Application: Take the time to carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at HOUSE OF COMMONS-3
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Security Vetting & Pass Officer. Familiarise yourself with the key tasks, such as processing security applications and conducting BPSS checks, so you can discuss them confidently during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with stakeholders and providing excellent customer service, prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your interpersonal skills effectively.
✨Demonstrate Teamwork
Highlight your ability to work as part of a team. Prepare to discuss specific instances where you collaborated with others to achieve a common goal, as teamwork is essential in the fast-paced environment of the UK Parliament.
✨Communicate Clearly
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely. You might even want to rehearse answers to common interview questions to ensure you convey your points effectively during the interview.
