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For Companies At a Glance
- Tasks: Join the Personnel Security Team to process security applications and ensure smooth operations.
- Company: Work at the House of Commons, a key part of the UK's democratic system.
- Benefits: Enjoy 30-35 days of annual leave, a civil service pension, and flexible working options.
- Why this job: Be part of a vital team ensuring safety in Parliament while developing your skills.
- Qualifications: Experience in fast-paced admin roles with strong customer service and interpersonal skills required.
- Other info: Apply now and help maintain security in a dynamic and diverse environment!
The predicted salary is between 36000 - 60000 £ per year.
House of Commons
The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system.
Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 28.97%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The Parliamentary Security Department (PSD) is responsible for physical and personnel security across both Houses of Parliament and provides support to Members and staff when away from the Estate. Its purpose is to keep Parliament safe and open for business.
PSD sets security strategy, provides expert advice and delivers an operational service. It does this in partnership with the Metropolitan Police Service (MPS) and by working closely with the Parliamentary Estates Teams, Serjeant at Arms and Black Rod's office, Restoration & Renewal teams, the Parliamentary Digital Service, and other key stakeholders.
The Role
The Personnel Security Team drives the development and implementation of the policies and processes aimed at mitigating the risk of passholders exploiting their legitimate access to Parliament and its assets. Security Vetting and Pass Officers will be expected to work collaboratively to ensure that pass and vetting applications are processed in a manner that is smooth, accurate, and puts personnel security at its heart and to ensure the Security Vetting & Pass Office uphold excellent customer service standards at all times. Key stakeholder relationships are with Members and Peers, other teams within the House, security vetting applicants, government departments and contracting companies.
Some of the responsibilities for this role include:
- Learning the complex nuances of the role, keeping up-to-date with and consistently applying current procedures relating to processing security applications, access control and the issuing of passes.
- Picking up errors in security applications and contacting applicants to obtain relevant information before processing applications.
- Answering the Security Vetting & Pass Office telephone line and answering emails, providing accurate information based on current procedures and guidelines.
Skills and Experience
To be successful in this role you will demonstrate:
- Previous experience of working in a fast-paced administrative environment with the ability to complete tasks whilst balancing accuracy and speed using a variety of IT systems. You will have an ability to spot and deal with issues autonomously.
- Excellent interpersonal and customer service skills, working in an administrative environment. You will have a confident manner, be able to think quickly, react appropriately with all stakeholders in a potentially challenging environment.
- Experience of working with diverse groups of people, upholding the principles of diversity, equality and inclusion, ensuring that everyone is, at all times, treated with dignity, courtesy and respect.
- Being a team player with the ability to carry out and prioritise different tasks to achieve team goals when under pressure within a complex, demanding and rapidly changing environment.
Next Steps and Additional Information
- Application Form – If you would like to apply for this role, please submit an application providing evidence against criteria in the Job Description.
More information on the role and the full criteria can be found in the Job Description.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
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Security Vetting and Pass Officer employer: HOUSE OF COMMONS-3
Contact Detail:
HOUSE OF COMMONS-3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Vetting and Pass Officer
✨Tip Number 1
Familiarize yourself with the specific security procedures and policies related to the House of Commons. Understanding the nuances of these processes will not only help you in the role but also demonstrate your commitment and preparedness during the interview.
✨Tip Number 2
Highlight any previous experience you have in fast-paced administrative environments. Be ready to share examples of how you've balanced accuracy and speed while using various IT systems, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your interpersonal and customer service skills. Think of scenarios where you've successfully interacted with diverse groups and maintained professionalism, especially in challenging situations.
✨Tip Number 4
Showcase your ability to work as part of a team under pressure. Be ready to provide examples of how you've prioritized tasks to achieve team goals in a demanding environment, as this will be key to succeeding in this role.
We think you need these skills to ace Security Vetting and Pass Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Security Vetting and Pass Officer position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your Application: When writing your application, make sure to provide specific examples that demonstrate your experience in a fast-paced administrative environment, your customer service skills, and your ability to work with diverse groups of people.
Anonymise Your Documents: Remember to anonymise your CV and Supporting Statement by removing any identifiable information. This is crucial to ensure a fair recruitment process.
Follow Application Instructions: Ensure you follow all application instructions carefully. Provide evidence against the criteria listed in the job description and double-check that your application is complete before submitting it through our website.
How to prepare for a job interview at HOUSE OF COMMONS-3
✨Understand the Role
Make sure you have a clear understanding of the responsibilities and expectations of a Security Vetting and Pass Officer. Familiarize yourself with the key tasks mentioned in the job description, such as processing security applications and maintaining excellent customer service standards.
✨Demonstrate Your Experience
Prepare to discuss your previous experience in fast-paced administrative environments. Highlight specific examples where you balanced accuracy and speed while using various IT systems, as this is crucial for the role.
✨Showcase Interpersonal Skills
Since the role involves working with diverse groups and stakeholders, be ready to demonstrate your excellent interpersonal and customer service skills. Share examples of how you've effectively communicated and resolved issues in challenging situations.
✨Emphasize Teamwork and Adaptability
The ability to work collaboratively and prioritize tasks under pressure is essential. Prepare to discuss instances where you successfully contributed to team goals in a demanding environment, showcasing your adaptability and teamwork skills.
