E-Commerce Marketing, Merchandising & CRO Manager in London
E-Commerce Marketing, Merchandising & CRO Manager

E-Commerce Marketing, Merchandising & CRO Manager in London

London Full-Time 50000 - 65000 £ / year (est.) No home office possible
House of CB

At a Glance

  • Tasks: Lead e-commerce strategies, optimise conversion rates, and enhance product presentation.
  • Company: Join House of CB, a global fashion brand known for empowering designs.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
  • Other info: Collaborate with diverse teams and shape the digital shopping experience.
  • Why this job: Make a real impact in a fast-growing brand with creative freedom.
  • Qualifications: 5+ years in e-commerce, merchandising, or CRO, preferably in fashion.

The predicted salary is between 50000 - 65000 £ per year.

Location: London

Employment Type: Full Time

House of CB is a global fashion brand celebrated for its empowering, feminine designs and statement-making silhouettes. With a cult following built through powerful visuals, trend-defining campaigns, and a bold social media presence, we’re continuing to grow our team with people who share our passion for fashion, creativity, and excellence.

We’re looking for a commercially sharp e-commerce leader to own trading performance, on-site merchandising, and conversion rate optimisation across House of CB’s digital storefront.

Sitting within our E-Commerce team, this is a broad, hands-on role combining marketing, merchandising, and CRO. You’ll be responsible for how our product is presented, how customers move through the site, and how we convert traffic into revenue — working across data, creative, and trading to deliver a best-in-class digital experience.

KEY RESPONSIBILITIES

  • Own trading performance, with full accountability for online revenue, conversion rate, and AOV.
  • Lead on-site merchandising — product sequencing, category curation, landing pages, and homepage strategy.
  • Build and execute the CRO roadmap, with a structured A/B testing programme across key journeys and pages.
  • Analyse on-site behaviour, funnel performance, and customer data to identify opportunities and inform decisions.
  • Partner with Marketing, Buying, and Creative teams to align on-site activity with brand campaigns and product launches.
  • Brief and manage tools, agencies, or developers to deliver site improvements and tests.

ABOUT YOU

  • 5+ years of experience across e-commerce, merchandising, or CRO, ideally in fashion, beauty, or lifestyle.
  • Strong commercial mindset — you think in terms of conversion, AOV, and revenue impact.
  • Hands-on experience with Shopify (or a similar platform) and analytics tools such as GA4.
  • Confident running structured A/B testing programmes and interpreting the results.
  • Strong cross-functional communicator, comfortable working with creative, tech, and trading stakeholders.
  • Detail-oriented, with a feel for premium digital experiences.

WHY JOIN US?

Be part of a fast-growing global fashion brand with the scale and ambition to make this role genuinely impactful. You’ll own a critical part of the business, with the autonomy to shape strategy and the resources to execute at pace.

E-Commerce Marketing, Merchandising & CRO Manager in London employer: House of CB

House of CB is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and innovation thrive. As part of our E-Commerce team, you'll enjoy a culture that values collaboration and empowers you to take ownership of your role, with ample opportunities for professional growth and development within a globally recognised fashion brand. Join us to make a meaningful impact while working alongside passionate individuals who share your love for fashion and excellence.
House of CB

Contact Detail:

House of CB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land E-Commerce Marketing, Merchandising & CRO Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in the fashion and e-commerce industry on LinkedIn. Join relevant groups, attend events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website that highlights your achievements in e-commerce, merchandising, and CRO. Include case studies of successful projects, A/B tests you've run, and any data-driven results. This will make you stand out when you apply through our website.

✨Tip Number 3

Prepare for interviews by researching House of CB’s brand and its digital presence. Understand their current marketing strategies and think about how you can contribute to their growth. Bring fresh ideas to the table that align with their vision!

✨Tip Number 4

Follow up after interviews! Send a thank-you email expressing your appreciation for the opportunity and reiterating your enthusiasm for the role. It shows professionalism and keeps you top of mind as they make their decision.

We think you need these skills to ace E-Commerce Marketing, Merchandising & CRO Manager in London

E-commerce Management
Merchandising
Conversion Rate Optimisation (CRO)
A/B Testing
Data Analysis
Customer Behaviour Analysis
Online Revenue Management
Shopify
Google Analytics 4 (GA4)
Cross-Functional Communication
Project Management
Attention to Detail
Creative Collaboration
Commercial Acumen

Some tips for your application 🫡

Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you're excited about the role and how your experience aligns with House of CB's empowering designs and bold presence.

Be Data-Driven: Since this role is all about trading performance and conversion rates, make sure to highlight your analytical skills. Talk about specific metrics you've improved in past roles and how you used data to drive decisions.

Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to reflect the key responsibilities and requirements mentioned in the job description. Show us how your experience in e-commerce and merchandising makes you the perfect fit!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at House of CB

✨Know Your Numbers

Make sure you brush up on key metrics like conversion rates, average order value (AOV), and revenue impact. Be ready to discuss how you've influenced these numbers in your previous roles, as this will show your commercial mindset and hands-on experience.

✨Showcase Your Creativity

Prepare examples of successful marketing campaigns or merchandising strategies you've implemented. Highlight how your creative approach has driven traffic and conversions, especially in the fashion or lifestyle sectors, to align with House of CB's brand ethos.

✨Master A/B Testing

Since you'll be responsible for running structured A/B testing programmes, come prepared with specific examples of tests you've conducted. Discuss what you learned from the results and how you applied those insights to improve site performance.

✨Communicate Cross-Functionally

Demonstrate your ability to work with various teams by sharing experiences where you collaborated with marketing, buying, or creative departments. This will show that you're not just detail-oriented but also a strong communicator who can drive projects forward.

E-Commerce Marketing, Merchandising & CRO Manager in London
House of CB
Location: London

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