At a Glance
- Tasks: Maintain a luxurious living environment for residents, ensuring cleanliness and comfort.
- Company: Join Riverstone, a pioneering community for over-65s in central London.
- Benefits: Starting salary of £31,749, performance bonuses, free meals, and discounts.
- Other info: Flexible working hours with opportunities for personal growth in a supportive environment.
- Why this job: Be part of a unique lifestyle choice for seniors while delivering exceptional service.
- Qualifications: Experience in hospitality with a passion for high-end service and attention to detail.
The predicted salary is between 31749 - 31749 £ per year.
Be a part of something new and exciting; find your place at Riverstone. £31,749 a year starting salary, plus performance-related bonus. Be part of our Night Housekeepers at our Riverstone Kensington residence.
Let’s start with what is a Riverstone Residence? Think of a blend of outstanding apartments, with the services of a private members club and a luxury hotel. Riverstone offers a community for over 65’s that assists with maintaining an active, independent and rewarding lifestyle whilst offering the reassurance of service, security and well-being support. The housekeeping team keep our Residence looking immaculate 24 hours a day, 7 days a week.
The night housekeeping team operates cover the hours between 20:00-8:00 working a 12 hour shift pattern (11.5 working hours) working 7 days in every 14-day rota cycle. This role equates to a 3.5-day week working an average of 40.25 hours. This working pattern may evolve as we continue to grow and learn from our colleagues, what best supports their needs and wellbeing.
This role will be right for you if…
- You want to take your experience and passion for high end service and meticulous standards (likely gained in luxury hotels, residential or retail environments and with a minimum of one years’ experience) and step out of the conventional sectors to be part of creating a new lifestyle choice for the over-65s in central London.
- You’re looking for a varied role delivering a great experience, that has the best of sectors like hospitality but without the demands and insecurity that can go with traditional roles.
Key responsibilities of the Night Housekeeping Host role:
- The housekeeping team maintains and cleans all communal areas including restaurant, corridors, lobbies, stairways, lifts and lounges as well as the spa area, information suite and show apartments.
- The team are also there to provide in apartment housekeeping services on a chargeable basis for any residents who want us to provide these.
- Organising your daily work schedule in line with the set task list and resident service requests.
- Distributing linen, towels and washroom supplies and replenish.
- Laundry of all communal linen and towels.
- Responding to calls for housekeeping problems such as spills, broken glasses.
- Reporting any maintenance issues or safety hazards.
- Deep cleaning of communal areas.
This is for you if you are:
- Naturally curious with a passion for delivering excellent experiences and is customer obsessed.
- Highly experienced in the delivery of hospitality and premium services successfully.
- Have an affinity with Riverstone’s target resident and is customer obsessed, and values driven.
- Have exceptional attention to detail.
- A great communicator and have good interpersonal skills.
A rewarding role:
- Starting salary of up to £31,749 based on experience, plus performance-related bonus.
- Some of the benefits that you will have access to include:
- Enhanced pension and life assurance.
- Free meal whilst on duty from our restaurant.
- Enjoy 25% off discounted dining all year round (conditions apply).
- Save with us – access a range of discounts and cashback from hundreds of retailers on every day (and special day) items.
About Riverstone:
Riverstone’s ambition is to create exceptional London living for people over 65. Riverstone is addressing the needs of a new generation of older Londoners with a best-in-class product that will extend and enhance the independent lifestyles they enjoy. It will allow them to stay in the neighbourhoods they love and enable them to live the life they want to live. With high specification apartments in central locations, Riverstone's residents will benefit from first-class facilities, a like-minded community, hotel-like hospitality and - when needed - highly personalised, discreet care. Our two exceptionally designed developments in Fulham and Kensington are the first of many as we grow. Both opened in 2022. Our next location Riverstone Bishops Avenue is due to open in 2026. Riverstone is backed by Goldman Sachs, which is supporting the business’ ambition to build a portfolio of residences in prime central London locations.
If you are our future Night Housekeeping Host, please apply!
Housekeeping Host in London employer: House Keeping
Riverstone is an exceptional employer that prioritises the well-being and growth of its employees, offering a competitive starting salary of £31,749 along with performance-related bonuses. With a focus on creating a supportive and engaging work culture, Riverstone provides unique opportunities for personal development in a luxury environment, all while contributing to a meaningful mission of enhancing the lives of over-65s in central London. Employees enjoy benefits such as enhanced pension plans, free meals during shifts, and discounts at various retailers, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like House Keeping. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to House Keeping
Don't be shy about reaching out to House Keeping directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about House Keeping and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at House Keeping
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
