Guest Service Assistant in Belfast

Guest Service Assistant in Belfast

Belfast Full-Time 22000 - 26000 £ / year (est.) No home office possible
House - Admin & General

At a Glance

  • Tasks: Support finance operations by maintaining records, processing transactions, and assisting with reports.
  • Company: Join a vibrant hotel team focused on guest satisfaction and financial accuracy.
  • Benefits: Enjoy discounted stays, extra leave for your birthday, and flexible working arrangements.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Make a difference in guests' experiences while developing valuable finance skills.
  • Qualifications: Strong communication skills, attention to detail, and some finance experience preferred.

The predicted salary is between 22000 - 26000 £ per year.

A DAY IN THE LIFE OF A FINANCE AND ADMIN ASSISTANT AT OUR HOTEL

What you'll be doing includes supporting the efficient operation of the finance function by maintaining accurate financial records, processing transactions in a timely manner, and assisting with reporting, reconciliations, and day‑to‑day accounts administration.

  • Financial Record Keeping – Maintain accurate, complete, and up‑to‑date financial records, ensuring all transactions are entered correctly and supporting documentation is retained in line with internal procedures.
  • Accounts Payable and Receivable – Process supplier invoices, verify payment details, assist with payment runs, raise sales invoices, allocate incoming receipts, and follow up outstanding customer balances. Respond promptly and professionally to queries relating to invoices, payments, and account discrepancies.
  • Bank and Cash Management – Carry out daily and monthly bank reconciliations, manage petty cash records, process expenses, and ensure all cash and banking transactions are recorded accurately and on time.
  • Financial Reporting and Reconciliation – Assist in preparing routine financial reports, reconciling ledger balances, investigating discrepancies, and supporting month‑end processes by providing accurate information to the wider finance team.

WHAT WE NEED FROM YOU

  • A welcoming personality who loves connecting with people and making their day brighter.
  • Strong communication skills, comfortable chatting with guests and coordinating with team members.
  • Sharp attention to detail.
  • A problem‑solver who can think on their feet, handling any situation with a positive attitude.
  • Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
  • High energy and adaptability, thriving in a fast‑paced environment where no two days are the same.
  • The successful candidate will demonstrate good numerical accuracy, strong attention to detail, and the ability to manage financial information confidentially.
  • They should have sound organisational skills, be able to prioritise workloads effectively, and communicate clearly with colleagues, suppliers, and customers.
  • Experience of working in a finance or accounts administration environment and confidence using Microsoft Office, particularly Excel, together with finance or accounting systems, would be advantageous.

OUR BENEFITS

  • Discounted hotel room rates for you and your friends & family
  • An additional day's leave for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • 30% F&B discount at RBH hotels
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over £1000 per year
  • And much much more!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.

Compensation: To be discussed

Guest Service Assistant in Belfast employer: House - Admin & General

RBH Hospitality Management is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits like discounted hotel rates, flexible working arrangements, and opportunities for professional development, our team members thrive in a supportive environment where their contributions are valued. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in the heart of hospitality.
House - Admin & General

Contact Detail:

House - Admin & General Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Service Assistant in Belfast

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about us to stand out.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 3

Prepare for the interview by practising common questions. Think about how your skills match the job description and be ready to share examples of your past experiences.

✨Tip Number 4

Follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Guest Service Assistant in Belfast

Financial Record Keeping
Accounts Payable and Receivable
Bank and Cash Management
Financial Reporting and Reconciliation
Strong Communication Skills
Attention to Detail
Problem-Solving Skills
Organisational Skills
Numerical Accuracy
Adaptability
Team Spirit
Microsoft Excel
Finance or Accounting Systems

Some tips for your application 🫡

Show Off Your Personality: We want to see the real you! Make sure your application reflects your welcoming personality and enthusiasm for connecting with people. A friendly tone can go a long way in making your application stand out.

Be Detail-Oriented: Since attention to detail is key in this role, double-check your application for any typos or errors. We appreciate candidates who take the time to ensure their written communication is clear and accurate.

Highlight Relevant Experience: If you've got experience in finance or accounts administration, shout about it! Mention specific tasks you've handled that relate to the job description, like processing invoices or managing financial records.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at House - Admin & General

✨Know Your Numbers

Since the role involves maintaining financial records and processing transactions, brush up on your numerical skills. Be prepared to discuss how you've handled financial data in the past and any relevant software you've used, especially Excel.

✨Showcase Your Communication Skills

This position requires strong communication with guests and team members. Practice articulating your thoughts clearly and confidently. Think of examples where you’ve successfully resolved queries or discrepancies, as this will demonstrate your problem-solving abilities.

✨Demonstrate Attention to Detail

Attention to detail is crucial in finance roles. During the interview, highlight instances where your meticulous nature has helped avoid errors or improved processes. You might even want to bring a sample of your work that showcases your accuracy.

✨Emphasise Team Spirit

The job calls for a collaborative attitude. Prepare to share experiences where you’ve worked effectively within a team, especially in fast-paced environments. This will show that you can adapt and contribute positively to the team dynamic.

Guest Service Assistant in Belfast
House - Admin & General
Location: Belfast

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>