Resident Experience & Leasing Specialist
Resident Experience & Leasing Specialist

Resident Experience & Leasing Specialist

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance leasing experiences and deliver outstanding service to residents and visitors.
  • Company: Dedicated rental housing provider in vibrant London.
  • Benefits: Competitive pay, supportive community, and opportunities for personal growth.
  • Why this job: Join a dynamic team and make a real difference in residents' lives.
  • Qualifications: Sales motivation and a passion for providing excellent customer service.
  • Other info: Participate in community events and thrive in a lively environment.

The predicted salary is between 36000 - 60000 £ per year.

A dedicated rental housing provider in London is seeking a Resident Service Associate to enhance the leasing experience and deliver outstanding service. This role involves driving leasing performance, greeting residents and visitors, and participating in community events.

The ideal candidate is motivated by sales and dedicated to providing a five-star resident experience. This position will allow you to thrive in a vibrant environment while contributing to a supportive community.

Resident Experience & Leasing Specialist employer: Housdenrecruitment

As a dedicated rental housing provider in London, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee growth and development. Our team enjoys competitive benefits, a collaborative environment, and the opportunity to make a meaningful impact on residents' lives through exceptional service and community engagement.
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Contact Detail:

Housdenrecruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Resident Experience & Leasing Specialist

✨Tip Number 1

Network like a pro! Reach out to current employees in the company or industry. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Show off your personality! When you get an interview, let your enthusiasm for the role shine through. Remember, they want someone who’s not just qualified but also a great fit for their community.

✨Tip Number 3

Prepare for situational questions! Think about how you’d handle various resident scenarios. This shows you’re ready to deliver that five-star experience they’re after.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note. It keeps you on their radar and shows you’re genuinely interested in the position.

We think you need these skills to ace Resident Experience & Leasing Specialist

Sales Motivation
Customer Service Skills
Leasing Performance Management
Community Engagement
Event Participation
Communication Skills
Relationship Building
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for providing outstanding service shine through. We want to see how you can contribute to a five-star resident experience, so share any relevant experiences that highlight your dedication to customer satisfaction.

Highlight Your Sales Motivation: Since this role is all about driving leasing performance, make sure to emphasise your motivation for sales in your application. We love candidates who can demonstrate their ability to close deals and engage with residents effectively.

Be Personable and Approachable: In your written application, adopt a friendly tone that reflects the vibrant community we’re building. We’re looking for someone who can greet residents and visitors warmly, so let your personality come through in your writing!

Tailor Your Application: Make sure to customise your application to align with the job description. We appreciate when candidates take the time to connect their skills and experiences directly to the responsibilities of the Resident Experience & Leasing Specialist role. Don’t forget to apply through our website!

How to prepare for a job interview at Housdenrecruitment

✨Know the Company Inside Out

Before your interview, do some homework on the rental housing provider. Understand their values, mission, and what sets them apart in the London market. This will not only show your genuine interest but also help you tailor your answers to align with their goals.

✨Showcase Your Sales Skills

Since this role is motivated by sales, be prepared to discuss your previous experiences in sales or customer service. Think of specific examples where you successfully drove performance or enhanced a customer’s experience. Use metrics if possible to demonstrate your impact!

✨Emphasise Community Engagement

This position involves participating in community events, so highlight any relevant experience you have in community building or event organisation. Share your ideas on how you could contribute to creating a vibrant resident community, as this will resonate well with the interviewers.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle various situations with residents or visitors. Practice responses to scenarios like dealing with complaints or enhancing the leasing experience. This will help you articulate your problem-solving skills and commitment to providing a five-star experience.

Resident Experience & Leasing Specialist
Housdenrecruitment

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