At a Glance
- Tasks: Achieve sales goals and deliver top-notch client service while showcasing your makeup skills.
- Company: Join Hourglass Cosmetics, a vegan and cruelty-free luxury beauty brand.
- Benefits: Gain valuable experience, build relationships, and work with senior leadership in a dynamic environment.
- Other info: Passionate about beauty? This is your chance to shine!
- Why this job: Be part of an innovative team redefining luxury cosmetics and make a real impact.
- Qualifications: Retail cosmetics management experience and excellent makeup artistry skills required.
The predicted salary is between 26598 - 32508 £ per year.
Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 countries and 2,600 doors including Sephora, Ulta, Bergdorf Goodman, Nordstrom, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017.
WHAT YOU DO:
- Achieve sales goals while delivering the highest levels of client service.
- Present and sell merchandise in a professional manner through expert makeup applications.
- Develop client base with thorough and consistent follow up protocols.
- Manage all counter systems: daily sales analysis, assist with product orders, manage tester replacement and product RTV on a monthly basis.
- Submit monthly counter schedule and manage 30-hour resident makeup artist.
- Partner with supervisor to plan seasonal strategies, including store events.
- Act as brand ambassador, developing relationships within cosmetic department and entire store.
WHAT YOU’LL GAIN:
- A wealth of experience.
- In-depth understanding of how to efficiently brand manage a modern luxury brand.
- Exposure and experience working with senior leadership.
- Build strong relationships with retailer and customers.
YOU’LL LOVE THIS JOB IF:
- Strong communicator and collaborator: You work and communicate effectively with all customers and members of the organization.
- Inspirational makeup artist: You are a great makeup artist that has a proven track record in coaching to deliver high performance and is able to connect artistry and selling.
- Results-oriented: You are a strong seller. You have a bias for action.
- Curious: You have a genuine interest and personal passion for beauty, luxury, design & art.
- You are PASSIONATE about beauty: You are eager to learn and absorb all things related to beauty and how to build a counter business.
QUALIFICATIONS:
- Experience in retail cosmetics management.
- Excellent skills as a makeup artist and sales person.
- Exhibit effective communication skills with clients, peers and management.
- Analysis of sales results, forecasts and promotional planning.
- Ability to use a computer keyboard, standard telephone and other related business equipment.
- Availability to work weekends is required.
- Previous clientele a plus.
Your application will be stored in our system for a maximum of 1 year after the date of your application. If you don’t want us to keep your details, please inform us by phone at 310-392-7799.
Business Manager (Full Time - 5 days/40 hours per week) (FTC, 12 Months) - Selfridges Birmingham in Manchester employer: Hourglass Cosmetics
At Hourglass Cosmetics, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and luxury in the heart of Knightsbridge. Our team members enjoy comprehensive benefits, ongoing professional development opportunities, and a supportive environment that fosters personal growth and collaboration. Join us to be part of a brand that values passion for beauty and empowers you to excel in your career while delivering unparalleled service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager (Full Time - 5 days/40 hours per week) (FTC, 12 Months) - Selfridges Birmingham in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hourglass Cosmetics, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hourglass Cosmetics!
We think you need these skills to ace Business Manager (Full Time - 5 days/40 hours per week) (FTC, 12 Months) - Selfridges Birmingham in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hourglass Cosmetics, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hourglass Cosmetics and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hourglass Cosmetics that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hourglass Cosmetics
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
