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- Tasks: Lead UK&I Digital and Ecommerce strategy, optimising customer experience and driving growth.
- Company: Join Hourglass Cosmetics, a vegan and cruelty-free luxury beauty brand.
- Benefits: Gain leadership experience in a high-growth global brand with a focus on innovation.
- Other info: Dynamic role with opportunities for professional growth and collaboration across global teams.
- Why this job: Make a real impact in the beauty industry while working with creative and data-driven teams.
- Qualifications: 7+ years in ecommerce with strong data analysis and marketing skills.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Hourglass Cosmetics is a vegan and cruelty‑free beauty brand, redefining luxury cosmetics with high‑performance products, innovative formulas, and award‑winning franchises. This maternity cover role provides senior leadership for UK&I Digital and Ecommerce, setting direction and priorities across DTC and marketplace channels in close partnership with UK and global teams. The role also serves as a key contributor to global ecommerce initiatives, supporting strong performance and continuity.
You will partner cross‑functionally with Brand, Media, Creative, Education, Demand Planning, Operations, and Technology teams to optimise performance, leveraging data, testing, and insight to elevate the end‑to‑end customer experience. Success in this role will be measured by improved conversion and lifetime value, and by clearly giving customers a compelling reason to choose DTC through differentiated, brand‑led experiences.
What You’ll Do- Be accountable for the UK trading calendar, including onsite merchandising, promotions, launches, and GWP execution to deliver commercial targets.
- Provide senior leadership for the UK ecommerce site and customer experience, partnering with Creative and Development to optimise UX, conversion, and customer lifetime value.
- Guide onsite merchandising and personalisation, ensuring strong content hygiene across PDPs, landing pages, and site navigation.
- Shape and oversee a CRO and A/B testing programme across digital media, email, and onsite experiences, including prioritisation, analysis, and sharing learnings.
- Champion AI‑driven tools and automation to improve efficiency across ecommerce operations, performance analysis, testing, personalisation, and lifecycle marketing.
- Steward first‑party data and lifecycle marketing strategy, optimising customer journeys, segmentation, and messaging across owned channels.
- Oversee ecommerce performance and forecasting, supporting budget management and channel optimisation in partnership with local marketing teams.
- Collaborate with Social to strengthen organic performance and ensure integration across organic, paid social, and influencer campaigns.
- Partner with Technology and Operations to deliver site initiatives and provide senior oversight of DTC assortment, inventory, forecasting, and demand planning.
- Experience scaling a high‑growth, global luxury brand.
- Deep, cross‑functional exposure across the beauty industry.
- Strong market insight within a global organisation.
- A meaningful leadership opportunity within a growth‑stage business.
- Strategic – able to build clear plans and processes aligned to brand and business goals.
- Creative – innovative and forward‑thinking in your approach.
- Highly organised – comfortable managing multiple priorities.
- Detail‑oriented – you value precision and strong execution.
- A strong communicator – collaborative, confident, and people‑focused.
- Agile – adaptable and comfortable navigating change.
- Passionate about beauty – curious, hands‑on, and eager to learn.
- 7+ years in ecommerce roles, including growth or performance marketing, with a strong data‑led, test‑and‑learn mindset.
- Proven experience delivering digital campaigns and strategies that drive conversion and growth.
- Strong knowledge of Shopify, Klaviyo, Google Analytics, and tools for CRO and retention.
- Omnichannel perspective across DTC, retail, franchise and wholesale.
- Experience managing a P&L.
- Strong people leadership, organisational skills, and entrepreneurial mindset.
- Adaptable, resourceful, and results‑focused with a hands‑on approach.
Senior Manager, Digital & Ecommerce (12 Month FTC) in London employer: Hourglass Cosmetics
Contact Detail:
Hourglass Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Digital & Ecommerce (12 Month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and ecommerce industry, especially those connected to Hourglass. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in ecommerce and digital marketing. This is your chance to shine and demonstrate how you can elevate Hourglass's online presence.
✨Tip Number 3
Be ready for the interview! Research Hourglass Cosmetics thoroughly, understand their brand values, and think about how your experience aligns with their mission. Bring your A-game and be prepared to discuss how you can contribute to their growth.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Hourglass team. Don’t miss out!
We think you need these skills to ace Senior Manager, Digital & Ecommerce (12 Month FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Manager role. Highlight your ecommerce experience and any relevant achievements that align with the job description. We want to see how your skills can elevate our digital presence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for beauty and how your strategic mindset can contribute to our goals. Let’s see your creativity in action!
Showcase Your Data Skills: Since this role is all about data-driven decisions, make sure to highlight your experience with tools like Google Analytics and your approach to CRO. We love seeing how you’ve used data to drive growth in past roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hourglass Cosmetics
✨Know Your Numbers
Make sure you’re familiar with key metrics related to ecommerce performance, like conversion rates and customer lifetime value. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Creativity
Prepare examples of innovative campaigns or strategies you've implemented in the past. Hourglass Cosmetics values creativity, so think about how you can demonstrate your ability to think outside the box.
✨Understand the Brand
Dive deep into Hourglass Cosmetics' mission and product offerings. Being able to articulate what makes their brand unique and how you can contribute to their goals will set you apart from other candidates.
✨Cross-Functional Collaboration
Be ready to discuss your experience working with different teams, such as Creative, Media, and Technology. Highlight specific projects where you’ve successfully collaborated to achieve a common goal, as this role requires strong partnership skills.