At a Glance
- Tasks: Achieve sales goals while delivering top-notch client service and expert makeup applications.
- Company: Join the iconic John Lewis team in a vibrant retail environment.
- Benefits: Full-time hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in luxury cosmetics.
- Why this job: Be a brand ambassador and connect with beauty enthusiasts every day.
- Qualifications: Passionate about beauty with strong communication and retail experience.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Achieve sales goals while delivering the highest levels of client service.
- Present and sell merchandise in a professional manner through expert makeup applications.
- Develop client base with thorough and consistent follow up protocols.
- Manage all counter systems: daily sales analysis, assist with product orders, manage tester replacement and product RTV on a monthly basis.
- Submit monthly counter schedule and manage a resident makeup artist.
- Partner with supervisor to plan seasonal strategies, including store events.
- Act as brand ambassador, developing relationships within cosmetic department and entire store.
Qualifications
- A wealth of experience; in-depth understanding of how to efficiently brand manage a modern luxury brand.
- Exposure and experience working with senior leadership.
- Strong communication and collaboration skills; able to work and communicate effectively with all customers and members of the organization.
- Inspirational makeup artist with a proven track record in coaching to deliver high performance and connect artistry with selling.
- Results-oriented with a bias for action.
- Curious with genuine interest and passion for beauty, luxury, design, and art.
- PASSIONATE about beauty; eager to learn and absorb all things related to beauty and building a counter business.
- Experience in retail cosmetics management.
- Excellent skills as a makeup artist and salesperson.
- Exhibits effective communication with clients, peers, and management.
- Experience with analysis of sales results, forecasts, and promotional planning.
- Proficient with computer keyboards and standard business equipment.
- Availability to work weekends.
- Previous clientele is a plus.
Account Manager (Full Time (5 Days/40 Hours) - John Lewis White City employer: Hourglass Cosmetics
At John Lewis White City, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members thrive in their roles as they connect artistry with sales. With a focus on collaboration and a passion for beauty, we offer a unique environment where creativity flourishes and every employee can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Full Time (5 Days/40 Hours) - John Lewis White City
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hourglass Cosmetics, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hourglass Cosmetics!
We think you need these skills to ace Account Manager (Full Time (5 Days/40 Hours) - John Lewis White City
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hourglass Cosmetics, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hourglass Cosmetics and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hourglass Cosmetics that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hourglass Cosmetics
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
