At a Glance
- Tasks: Support the Senior Commercial Manager in expanding Hourglass Cosmetics across the EU.
- Company: Join a leading vegan and cruelty-free beauty brand recognised for innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced environment with a focus on creativity and strategic thinking.
- Why this job: Be part of a passionate team driving luxury beauty forward.
- Qualifications: 2 years in commercial roles, fluent in French and English.
The predicted salary is between 29700 - 36300 £ per year.
HOURGLASS COSMETICS – Commercial Executive, EU
Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty‑free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award‑winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.
The Commercial Executive is responsible for supporting and assisting the Senior Commercial Manager in the management of the Hourglass Cosmetics expansion in EU. The successful candidate will help to drive the businesses across stores and online whilst also liaising with retailers and internal teams to deliver exciting launches and activations, maintain a strong brand position within the market and support the brand’s continued dynamic growth.
SALES REPORTING & ANALYSIS
- Build weekly and monthly sales reports by retailer, gathering key retail context, category information and individual store performance detail to identify retail opportunities
- Support with product and franchise performance analysis, including new launches and participate in optimization plans
- Track and monitor retailer promotional activity
- Regularly monitor best‑seller stock levels across key retailer .com sites; flag any out‑of‑stock or low‑stock situations to the commercial team for prompt follow‑up.
- Provide regular NPD and sales analysis and draw key insights to drive the business forward
- Support the Commercial Team with presentations for internal and external meetings, including bi‑annual Strategy Meetings presentations and set‑up.
NPD
- Manage new product listings across all retail partners (upload of master data into retailer portals and preparation of new line forms), coordinating with internal teams to prepare and distribute the required assets and information in a timely manner.
- Ensure the timely delivery of all online assets for each new product launch (copy, visuals and video); coordinate with internal teams to ensure product information is consistent and up to date across all retailer .com sites.
- Check that all new products are live across retailer .com sites at launch; follow up with retailers where listings are missing or incomplete to ensure timely resolution.
TRADE MARKETING
- Handle all day‑to‑day operational requests from retailers and internal teams reliably and on time — including asset delivery, product information, collateral and sample needs
- Build new launch books, toolkits and activation recaps
- Regularly update the European marketing plan and trade marketing calendar
- Manage sample and collateral send‑outs for all retailer needs and marketing activations; implement the sampling plan, allocating quantities by retailer and market, tracking utilization and managing delivery to internal teams and retailers
- Create and manage event feedback to capture sales and event details
- Support in event preparation and organization: including managing products from the stock room or EU warehouse, preparing the full set up
- Capture all trade activations (in‑store and online) and keep the Hourglass visibility check deck up to date
- Conduct weekly competitive monitoring including active checks of top retailers’ online sites
- Optimise product detail pages (PDPs) across retailer .com sites — copy, imagery, assets and SEO‑relevant content
- Support with analysis and ROI of sampling, eventing and retail marketing initiatives
RETAIL
- Cascade all launch and activation dates to the field team to ensure regional calendar alignment
- Regular store visits to gain customer insights and enhance knowledge
Skills & Qualifications
- 2 years' successful experience in a similar role in commercial, sales or retailer marketing roles within the beauty or luxury sector.
- Higher education degree at master’s level (Bac +5), business school or equivalent.
- Fluency in French and English, written and spoken.
Skills & Competencies
- Passion for luxury beauty, with an understanding of market trends and consumer behavior
- Structured and organized but comfortable working in a fast‑paced and ever‑evolving environment
- Excellent numerical and analytical skills
- Impeccable attention to detail and ability to manage multiple priorities
- Effective communicator, both written and verbal
- Proactive and action orientated
- Have excellent Excel and PowerPoint skills
YOU’LL LOVE THIS JOB IF
- You are highly STRATEGIC: You build effective 360 plans that support brand and business goals
- You are a strong NEGOTIATOR: You reach beneficial agreements while maintaining positive relationships
- You are ENTREPRENEURIAL: You are innovative, business minded and forward‑thinking in your approach
- You are extremely ORGANIZED: You can priorities and still be involved and aware of the detail
- You are AGILE: You adapt well to changing needs and priorities, and are able to pivot easily to achieve goals and deadlines
- You are PASSIONATE about beauty: You are eager to learn and absorb all things related to the beauty industry
#J-18808-Ljbffr
Commercial Executive - EU employer: Hourglass Cosmetics
Hourglass Cosmetics is an exceptional employer, offering a vibrant work culture that champions creativity and innovation within the vegan beauty industry. Employees benefit from comprehensive growth opportunities, a supportive team environment, and the chance to make a meaningful impact on visual merchandising across UKI and EMEA. With a commitment to quality and sustainability, working here means being part of a forward-thinking brand that values both its people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Executive - EU
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hourglass Cosmetics, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hourglass Cosmetics!
We think you need these skills to ace Commercial Executive - EU
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hourglass Cosmetics, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hourglass Cosmetics and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hourglass Cosmetics that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hourglass Cosmetics
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
