At a Glance
- Tasks: Assist patients and manage appointments in a friendly GP practice environment.
- Company: Established GP practice with over 20 years of experience.
- Benefits: Flexible hours, supportive team, and opportunities for personal growth.
- Other info: Inclusive workplace that values development and teamwork.
- Why this job: Join a caring team and make a difference in patients' lives every day.
- Qualifications: Must have prior GP practice experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, email or via the telephone/video call.
Main duties of the job
- Signposting
- Appointment booking
- Answer queries from patients and other staff
- Scanning incoming hospital letters
- Coding letters on SystmOne
- Admin duties inclusive but not limited to knowhow of eRS referrals, deductions, New patient registrations etc.
About us
GP practice with a history of more than 2 decades. Inclusive and friendly work environment that gives space to develop and grow.
Job responsibilities
Management of Long term Conditions: call/recall and administration. Maintain High Risk Registers (Vulnerable patients, Learning disabilities, Safeguarding etc.). Book, Cancel, amend patients appointments using clinical staff on System 1.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Person Specification
Qualifications
- GCSE grade A to C in English and Maths
- Previous NHS experience
Experience
- Experience of working in a GP practice
- Confident speaker
- IT skills (experience with Office 365, Outlook, etc.)
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Admin/reception GP Practice (25-30 H/week) Prior GP practice exp. MUST employer: Hounslow Family Practice
Join our GP practice, a well-established healthcare provider with over two decades of service, where you will thrive in an inclusive and friendly work environment. We prioritise employee growth, offering opportunities for professional development while ensuring a supportive atmosphere that values teamwork and patient care. Located in a community-focused area, we provide a meaningful role that allows you to make a real difference in patients' lives.
