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- Tasks: Assist with workplace operations and provide concierge-style service to clients and employees.
- Company: Join Houlihan Lokey, a top global investment bank renowned for its advisory services.
- Benefits: Enjoy a dynamic work environment with opportunities for teamwork and personal growth.
- Why this job: Be part of a leading firm with a strong reputation and a focus on client success.
- Qualifications: 3 years in guest services or hospitality; proactive, personable, and detail-oriented.
- Other info: This role is perfect for those who thrive in a fast-paced, collaborative setting.
The predicted salary is between 24000 - 36000 £ per year.
Business Unit:
Office Management Group
Industry:
No Industry
Overview
Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions for the past two years, the No. 1 M&A advisor for the past 10 years in the U.S., the No. 1 global restructuring advisor for the past 11 years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG.
Scope
We are looking to hire a Workplace Assistant to join our Corporate Services department in the London office. This is an important role which will rely on great teamwork, being hands on with an excellent ‘can do’ friendly attitude and a desire to be physically active throughout the day.
This is a dual role assisting the facilities team with all building-related matters and helping the front of house team with a concierge-style service for clients, visitors and employees.
Responsibilities
As a workplace assistant, your duties will involve:
Workplace
- Conduct regular walk-rounds of the workplace checking for issues and assisting employees as required ensuring everything is logged via the Service Desk .
- Assist employees with general first fixes and work with the Facilities and IT teams for swift resolution to all issues.
- Assist the FS with health and safety related matters and escalate any issues as per the process.
- Ensure the workplace is always clean, tidy and clutter free reporting any issues via the Service Desk .
- Assist with workplace moves and changes.
- Assist with invoice processing and reconciliations.
- Assist with the issuing, monitoring and return of security passes
- Liaising with external contractors ensuring good communication.
Soft Services
- Meet and greet all visitors and take them to their assigned desk or office (and provide an office tour for first-time visitors).
- Acknowledging visitor requests and send pre-arrival welcome emails.
- Assist with visitor desk allocation planning and ensure visitors are seated in the correct place.
- Ensure visitor welcome packs are placed on desks (ideally the night before) and cleared in a timely manner after visitor departures.
- Maintain supply of visitor welcome packs and oversee stock levels of products (ensuring these change regularly)
- Oversee the employee new hire and new baby gifts boxes and send to other offices in the region.
- Assist with ad-hoc project work.
- Assist with on-site/off-site events.
Basic Qualifications
- At least 3 years’ experience working in guest services, reception or hospitality in a 5-star environment.
- Highly proactive, personable and people-focused – going the extra mile is an everyday occurrence that comes naturally.
- Good understanding of Microsoft Office and Excel.
- Experienced problem solver, diligent, detailed and thorough.
- Acts with integrity and always understands the importance of confidentiality.
- Upholds the highest standards of professionalism.
- Enjoys being part of a team and contributes enthusiastically to meetings and forums.
- Must take pride in their work and encourage others to always do their best.
- Enjoys process and can implement new processes where required.
- Positive attitude, friendly and approachable, self-motivated and resilient.
- Excellent communication skills.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
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Workplace Assistant employer: Houlihan Lokey - Experienced Careers
Contact Detail:
Houlihan Lokey - Experienced Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Assistant
✨Tip Number 1
Familiarise yourself with the company culture at Houlihan Lokey. Understanding their commitment to client success and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in guest services or hospitality, especially in high-pressure environments. Be ready to share specific examples of how you've gone the extra mile for clients or colleagues.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of instances where you've successfully resolved issues in a workplace setting, as this role requires quick thinking and effective communication.
✨Tip Number 4
Showcase your proactive attitude and ability to work as part of a team. Be prepared to discuss how you contribute to a positive work environment and support your colleagues in achieving common goals.
We think you need these skills to ace Workplace Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in guest services, reception, or hospitality. Emphasise your proactive attitude and ability to work as part of a team, as these are key qualities for the Workplace Assistant role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples from your past experiences that demonstrate your problem-solving skills and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and Excel, as well as your excellent communication skills. These are essential for the role and should be prominently featured.
Showcase Your Team Spirit: Since teamwork is crucial for this position, include examples of how you've successfully collaborated with others in previous roles. This will help convey your ability to contribute positively to the workplace environment.
How to prepare for a job interview at Houlihan Lokey - Experienced Careers
✨Show Your People Skills
As a Workplace Assistant, you'll be interacting with various individuals daily. Make sure to highlight your experience in guest services or hospitality during the interview. Share specific examples of how you've gone the extra mile for clients or colleagues.
✨Demonstrate Proactivity
This role requires a proactive attitude. Be prepared to discuss situations where you identified a problem and took the initiative to resolve it before it escalated. This will show your potential employer that you can handle responsibilities effectively.
✨Familiarise Yourself with the Company
Research Houlihan Lokey and understand their values and services. Being knowledgeable about the company will not only impress your interviewers but also help you tailor your responses to align with their expectations and culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle workplace challenges. Think of scenarios where you had to manage multiple tasks or deal with difficult visitors, and prepare to explain how you approached these situations.
