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- Tasks: Respond to vehicle breakdowns and ensure safe recovery of vehicles.
- Company: Join Hough Green Garage, a leader in 24-hour Breakdown and Recovery Services.
- Benefits: Earn up to £20 per hour, with overtime and call-out pay.
- Why this job: Make a real difference by helping others on the road every day.
- Qualifications: Must have a valid UK driving licence and Class 1 driving experience.
- Other info: Enjoy a modern fleet, full training, and career progression opportunities.
The predicted salary is between 13 - 20 £ per hour.
Heavy Vehicle Recovery Operator (Class 1)
Location: Stafford ST16 3ST
Shifts: 4 on / 2 off – Alternative shifts can be discussed at interview
Hours: 12-hour shifts, Dayshift, various start/finish times discussed at interview
Pay: Up to £20.00 per hour (depending on shift, experience & training) + Call-out & Overtime
Contract: Permanent | Weekly Pay | Full Training Provided
Hough Green Garage is a well-established market leader in the provision of 24-hour Breakdown and Recovery Services, with over 40 years of operational experience. We provide a continuous, 365-day service to Local Authorities, Blue Light Emergency Services, Motoring Organisations, and private companies on a national basis. Due to increased workload and the commencement of new contracts, we are seeking to recruit additional Heavy Vehicle Recovery Operators (Class 1) to join our professional and dedicated team.
This is a demanding and fast-paced role, suited to individuals who demonstrate a proactive, adaptable, and professional approach. Successful candidates must be capable of working under pressure, using their own initiative, and responding effectively to a wide range of breakdown and recovery scenarios, while maintaining the highest standards of customer service.
What You’ll Do
- Attending vehicle breakdowns and road traffic collisions on motorways and major roads across our operational area
- Ensuring the safe recovery, loading, transportation, and delivery of customer vehicles
- Completing daily vehicle checks and weekly inventory inspections
- Maintaining high standards of vehicle and depot housekeeping
- Accurately completing job details using company-issued PDAs
- Supporting depot operations, including assisting office staff with vehicle movements when required
Hough Green Garage operates a modern fleet of over 200 vehicles, enabling our teams to manage all recovery scenarios safely and efficiently.
What We Offer
- Competitive hourly rate + overtime & call-out pay
- Permanent roles with weekly pay
- IVR-accredited training & career progression
- Opportunity To Gain Additional Skills & Driving Qualifications
- Modern fleet of over 200 vehicles
- PPE & uniform provided
What You’ll Need
- Full, valid UK driving licence
- Proven experience as a Class 1 driver (previous vehicle recovery experience is desirable but not essential)
- Minimum Category C1E licence, valid DCPC, and Digital Driver Card
- Flexible approach to shift patterns and on-call requirements (day shift on-call to be discussed at interview)
- Ability to remain calm and effective under pressure
- Strong communication skills, particularly in face-to-face customer interactions
- A customer-focused mindset with attention to detail and a willingness to go the extra mile
- Clean driving and personal record, with the ability to pass Police Force vetting
- Good geographical knowledge of the local area
- Basic mechanical knowledge
- Ability to work independently and resolve challenging situations
- Pride in representing Hough Green Garage and contributing positively to the team
Additional Information
- Day roles include on-call requirements (explained at interview)
- Employment subject to proof of right to work in the UK
- Due to work with Police Authorities, this role is exempt from the Rehabilitation of Offenders Act 1974
- Successful applicants must pass Police vetting (failure may result in withdrawal of offer or termination)
- Permanent positions available
- Weekly pay
- Overtime opportunities
To Apply: If you feel you are a suitable candidate and would like to work for Hough Green Garage, please don’t hesitate to apply.
Heavy Vehicle Recovery Operator - Stafford employer: Hough Green Garage
Contact Detail:
Hough Green Garage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heavy Vehicle Recovery Operator - Stafford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hough Green Garage. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to heavy vehicle recovery and prepare your responses. You want to sound confident and ready to tackle any scenario they throw at you, so rehearse with a friend or in front of the mirror.
✨Tip Number 3
Show off your skills! During the interview, highlight any relevant experience you have, especially if it involves working under pressure or dealing with customers. Share specific examples that demonstrate your problem-solving abilities and customer service mindset.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm for the role and helps you figure out if Hough Green Garage is the right fit for you. Plus, it gives you a chance to learn more about the team you'll be joining!
We think you need these skills to ace Heavy Vehicle Recovery Operator - Stafford
Some tips for your application 🫡
Show Off Your Experience: When you're filling out your application, make sure to highlight any relevant experience you have as a Class 1 driver or in vehicle recovery. We want to see how your background fits with what we do at Hough Green Garage!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit!
Tailor Your Application: Make sure to tailor your application to the specific role of Heavy Vehicle Recovery Operator. Mention your customer service skills and ability to work under pressure, as these are key for us in this fast-paced environment.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hough Green Garage
✨Know Your Stuff
Make sure you brush up on your knowledge of heavy vehicle recovery operations. Familiarise yourself with the types of vehicles you'll be working with and any relevant regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Experience
Even if you don't have direct recovery experience, highlight your skills as a Class 1 driver. Talk about situations where you've had to think on your feet or handle pressure. This will demonstrate your adaptability and problem-solving abilities, which are crucial for this job.
✨Customer Service is Key
Since this role involves face-to-face interactions with customers, be prepared to discuss how you handle customer service scenarios. Share examples of times you've gone the extra mile to help someone out, as this will reflect your customer-focused mindset.
✨Ask Questions
Don’t hesitate to ask questions during the interview. Inquire about shift patterns, training opportunities, or the team dynamics. This shows your interest in the role and helps you gauge if it's the right fit for you.