At a Glance
- Tasks: Manage bookings, process payments, and support depot operations in a fast-paced environment.
- Company: Join Hough Green Garage, a leader in 24-hour Breakdown and Recovery Services.
- Benefits: Earn £13.00 per hour with weekly pay and full training provided.
- Other info: Enjoy a supportive team atmosphere with opportunities for growth.
- Why this job: Be the first point of contact and make a real difference in customer service.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 13 - 13 £ per hour.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Location: Bodelwyddan LL18 5TY
Shifts: Monday to Friday
Pay: £13.00 per hour
Contract: Permanent | Weekly Pay | Full Training Provided
Additional Requirement: Occasional Saturday mornings
Hough Green Garage is a market leader in the provision of 24-hour Breakdown and Recovery Services, with over 40 years of industry experience. We operate 365 days a year, supporting Local Authorities, Emergency Services, Motoring Organisations, private companies, and members of the public on a national basis.
Due to continued business growth and the award of new contracts, we are seeking an additional Depot Administrator to join our busy team at our Crewe depot. This is a varied and fast-paced role that plays a key part in the smooth day-to-day operation of our site.
The Role
As a Depot Administrator, you will be the first point of contact for customers and stakeholders, providing professional front-of-house support in a busy operational environment. This role requires strong organisational skills, attention to detail, and the ability to communicate confidently, including in challenging situations.
You will work both independently and as part of a small, supportive team to ensure the efficient running of depot operations.
Key Responsibilities
- Booking vehicles in and out of internal and external systems
- Ensuring correct charges are applied and paperwork matches system records
- Processing payments via online portals and over the counter
- Performing general administrative duties including data entry, filing, and task coordination
- Handling inbound and outbound telephone calls and accurately recording information
- Liaising with customers, emergency services, authorities, insurance companies, and colleagues
- Supporting the efficient day-to-day operation of the depot
- Communicating effectively with drivers and managers
- Ensuring all documentation is processed in accordance with company procedures and GDPR requirements
- Reconciling daily payments and financial records
- Following company policies, procedures, and relevant legislation
What We're Looking For
We are looking for a reliable and motivated individual who thrives in a busy environment and takes pride in delivering excellent customer service.
Skills and Experience
- Excellent telephone manner and communication skills
- Strong attention to detail and accuracy
- Ability to work under pressure and manage competing priorities
Depot Administrator in Rhuddlan employer: Hough Green Garage Ltd
Hough Green Garage is an exceptional employer, offering a dynamic work environment for Recovery Drivers in Bolton. With competitive pay rates, permanent roles, and comprehensive training, employees benefit from career progression opportunities and a modern fleet. The supportive culture prioritises employee well-being, ensuring that every team member plays a crucial role in delivering outstanding service while gaining valuable skills in a fast-paced setting.
