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- Tasks: Manage client accounts, ensuring satisfaction and upselling IT products.
- Company: Join a long-standing IT service provider with multiple UK locations.
- Benefits: Enjoy remote work, uncapped commission, and 25 days holiday.
- Why this job: Great earning potential and opportunities for growth in a supportive culture.
- Qualifications: 3+ years in account management with knowledge of key IT vendors required.
- Other info: Work with the latest tech and receive training tailored to your interests.
The predicted salary is between 34000 - 42000 £ per year.
Position: Account Manager (IT Products / Services)
Location: Southwest England (must live local to Bristol / Chippenham / Swindon)
Work Schedule: Remote with travel to client sites when required
Salary: GBP40,000 - GBP50,000
Commission: Uncapped (up to 15% of GP against anything you close)
A long-standing IT Service Provider with several locations across the UK is looking for an experienced Account Manager to further bolster their existing sales team. You will be at the forefront of the company’s customer retention plans aiming to keep existing clients using their services and tech, whilst upselling new products and services where possible. There is an uncapped commission structure in place which allows huge earning potential for this level of role. The team works primarily from home with an office nearby should you wish to pop in from time to time, but no pressure to do so! There will be an element of travel to customer sites, the majority being based locally in the Southwest of England, yet this will not be extensive.
Key Duties
- Undertaking regular check ins with existing customers to ensure satisfaction levels remain high
- Discovery and creation of quotes and proposals through phone, email & meetings
- Operating as the main point of contact for your client portfolio
- Building continuous business relationships and developing them
- Renegotiating existing contracts and renewals to maintain existing business
Key Skills
- 3+ years experience in an Account Management position at an ISP/MSP/IT Reseller/VAR
- Knowledge of key IT vendors and their products (Dell, Lenovo, Redstor, Veeam and Microsoft etc.)
- Experience owning the post-sales customers journey
- Strong communication skills, with the ability to explain technical concepts clearly and concisely to various audiences, including executives
Benefits Include
- 25 days holiday, increasing with service
- Remote working with occasional travel when required
- Private Health Insurance
- Vendor sales certifications fully paid for and study support provided
- Training plans relevant to YOUR areas of interest
- Lots of room for growth and internal progression paths
- Staff receive the best and latest hardware, and software, for work/personal use
If you’re looking for a new Account Management position within IT with uncapped earning potential, please apply ASAP for much more info.
IT Account Manager employer: Hott Source
Contact Detail:
Hott Source Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Manager
✨Tip Number 1
Familiarise yourself with the key IT vendors mentioned in the job description, such as Dell, Lenovo, and Microsoft. Understanding their products and services will help you engage more effectively during interviews and demonstrate your industry knowledge.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your discussions with the hiring team.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships and upselling products. Have specific examples ready that showcase your success in these areas, as they are crucial for the role of an Account Manager.
✨Tip Number 4
Since the role involves remote work with occasional travel, be ready to talk about your time management skills and how you maintain productivity while working from home. Highlight any relevant tools or strategies you use to stay organised and connected with clients.
We think you need these skills to ace IT Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, particularly within the IT sector. Emphasise your familiarity with key IT vendors and any relevant sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that demonstrate your ability to maintain customer satisfaction and upsell products.
Highlight Communication Skills: In your application, provide examples of how you've effectively communicated technical concepts to various audiences. This is crucial for the role, so make it clear how you excel in this area.
Show Enthusiasm for Remote Work: Since the position involves remote work, express your comfort and effectiveness in a remote working environment. Share any relevant experiences that illustrate your self-motivation and ability to manage client relationships from a distance.
How to prepare for a job interview at Hott Source
✨Know Your Products
Familiarise yourself with the key IT products and services mentioned in the job description, such as those from Dell, Lenovo, and Microsoft. Being able to discuss these confidently will show your expertise and understanding of the industry.
✨Demonstrate Relationship Building Skills
Prepare examples of how you've successfully built and maintained client relationships in previous roles. Highlight your ability to communicate effectively and ensure customer satisfaction, as this is crucial for an Account Manager.
✨Showcase Your Sales Achievements
Be ready to discuss your past sales successes, particularly any experience with upselling or renegotiating contracts. Quantify your achievements where possible to illustrate your impact on revenue growth.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's customer retention strategies and their approach to upselling. This not only shows your interest in the role but also your proactive mindset towards contributing to their success.
