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- Tasks: Manage client accounts, ensuring satisfaction and upselling IT products.
- Company: Join a long-standing IT service provider with multiple UK locations.
- Benefits: Enjoy remote work, uncapped commission, and 25 days holiday.
- Why this job: Great earning potential and opportunities for growth in a supportive culture.
- Qualifications: 3+ years in Account Management with knowledge of IT vendors required.
- Other info: Work from home with occasional local travel; latest tech provided.
The predicted salary is between 36000 - 60000 £ per year.
This range is provided by Hott Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Position: Account Manager (IT Products / Services)
Location: Southwest England (must live local to Bristol / Chippenham / Swindon)
Work Schedule: Remote with travel to client sites when required
Commission: Uncapped (up to 15% of GP against anything you close)
A long-standing IT Service Provider with several locations across the UK is looking for an experienced Account Manager to further bolster their existing sales team. You will be at the forefront of the company’s customer retention plans aiming to keep existing clients using their services and tech, whilst upselling new products and services where possible. There is an uncapped commission structure in place which allows huge earning potential for this level of role. The team works primarily from home with an office nearby should you wish to pop in from time to time, but no pressure to do so! There will be an element of travel to customer sites, the majority being based locally in the Southwest of England, yet this will not be extensive.
Key Duties
- Undertaking regular check ins with existing customers to ensure satisfaction levels remain high
- Discovery and creation of quotes and proposals through phone, email & meetings
- Operating as the main point of contact for your client portfolio
- Building continuous business relationships and developing them
- Renegotiating existing contracts and renewals to maintain existing business
Key Skills
- 3+ years’ experience in an Account Management position at an ISP/MSP/IT Reseller/VAR
- Knowledge of key IT vendors and their products (Dell, Lenovo, Redstor, Veeam and Microsoft etc.)
- Experience owning the post-sales customers’ journey
- Strong communication skills, with the ability to explain technical concepts clearly and concisely to various audiences, including executives
Benefits Include
- 25 days holiday, increasing with service
- Remote working with occasional travel when required
- Private Health Insurance
- Vendor sales certifications fully paid for and study support provided
- Training plans relevant to YOUR areas of interest
- Lots of room for growth and internal progression paths
- Staff receive the best and latest hardware, and software, for work/personal use
If you’re looking for a new Account Management position within IT with uncapped earning potential, please apply ASAP for much more info.
Information Technology Account Manager employer: Hott Source
Contact Detail:
Hott Source Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Account Manager
✨Tip Number 1
Familiarise yourself with the key IT vendors mentioned in the job description, such as Dell, Lenovo, and Microsoft. Understanding their products and services will not only help you in conversations but also demonstrate your industry knowledge during interviews.
✨Tip Number 2
Network with current or former employees of the company or similar organisations. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and upselling products. Think of specific examples where you've successfully retained clients or increased sales, as these will be crucial in showcasing your fit for the role.
✨Tip Number 4
Since the role involves remote work with occasional travel, be ready to talk about your time management skills and how you stay organised while working independently. Highlight any tools or strategies you use to maintain productivity and communication with clients.
We think you need these skills to ace Information Technology Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, particularly within the IT sector. Emphasise your familiarity with key IT vendors and any relevant sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains how your background aligns with the role. Mention specific experiences where you've successfully managed client relationships or upsold products.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to explain technical concepts. This is crucial for the role, so provide examples of how you've done this in past positions.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the recruiter's radar.
How to prepare for a job interview at Hott Source
✨Know Your Products
Familiarise yourself with the key IT products and services offered by the company, especially those from vendors like Dell, Lenovo, and Microsoft. Being able to discuss these confidently will show your expertise and help you connect with the interviewers.
✨Demonstrate Relationship Building Skills
Prepare examples of how you've successfully built and maintained client relationships in previous roles. Highlight your communication skills and ability to explain technical concepts clearly, as this is crucial for an Account Manager.
✨Understand the Sales Process
Be ready to discuss your experience with the sales process, particularly in terms of upselling and contract renewals. Show that you understand the importance of customer satisfaction and retention in driving sales.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to account management and customer retention strategies. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.
