At a Glance
- Tasks: Manage client accounts, ensuring satisfaction and upselling IT products.
- Company: Established IT Service Provider with a focus on customer retention.
- Benefits: Competitive salary, uncapped commission, remote work, and health insurance.
- Other info: Work remotely with occasional local travel and access to the latest tech.
- Why this job: Join a dynamic team with huge earning potential and growth opportunities.
- Qualifications: 3+ years in Account Management and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
A long-standing IT Service Provider with several locations across the UK is looking for an experienced Account Manager to further bolster their existing sales team. You will be at the forefront of the company’s customer retention plans aiming to keep existing clients using their services and tech, whilst upselling new products and services where possible. There is an uncapped commission structure in place which allows huge earning potential for this level of role. The team works primarily from home with an office nearby should you wish to pop in from time to time, but no pressure to do so! There will be an element of travel to customer sites, the majority being based locally in the Southwest of England, yet this will not be extensive.
Key Duties
- Undertaking regular check ins with existing customers to ensure satisfaction levels remain high
- Discovery and creation of quotes and proposals through phone, email & meetings
- Operating as the main point of contact for your client portfolio
- Building continuous business relationships and developing them
- Renegotiating existing contracts and renewals to maintain existing business
Key Skills
- 3+ years’ experience in an Account Management position at an ISP/MSP/IT Reseller/VAR
- Knowledge of key IT vendors and their products (Dell, Lenovo, Redstor, Veeam and Microsoft etc.)
- Experience owning the post-sales customers’ journey
- Strong communication skills, with the ability to explain technical concepts clearly and concisely to various audiences, including executives
Benefits Include
- 25 days holiday, increasing with service
- Remote working with occasional travel when required
- Private Health Insurance
- Vendor sales certifications fully paid for and study support provided
- Training plans relevant to YOUR areas of interest
- Lots of room for growth and internal progression paths
- Staff receive the best and latest hardware, and software, for work/personal use
If you’re looking for a new Account Management position within IT with uncapped earning potential, please apply ASAP for much more info.
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