Fourth LTD is seeking an experienced Internal Platform Product Manager to own the roadmap and optimization of customer experience applications across Zendesk, Forethought, Zoom CCaaS, LMS, and CSP. You will drive AI-enabled automation and measurable improvements in deflection, resolution, and CSAT while coordinating with AI Enablement and Support Enablement across a connected, end-to-end journey.
You will partner with business applications, engineering, and procurement to influence the how and
#J-18808-LjbffrProduct Manager, AI-Driven CX Platform employer: HotSchedules
HotSchedules is an exceptional employer that fosters a dynamic work culture in the vibrant Greater London area, offering hybrid working opportunities that promote work-life balance. Employees benefit from comprehensive healthcare expense claims and a robust pension scheme, alongside ample opportunities for professional growth and development within the technology sector. Join us to be part of a forward-thinking team that values innovation and collaboration in optimising enterprise platforms.
