At a Glance
- Tasks: Provide first-line software support and exceptional customer service to UK and US customers.
- Company: Join HotSchedules, a dynamic company focused on customer satisfaction.
- Benefits: Flexible working hours, wellness activities, and growth opportunities.
- Other info: Work in a hybrid environment with great potential for career advancement.
- Why this job: Be part of a vital team making a difference in customer experiences.
- Qualifications: Preferably have HR and Payroll SaaS experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
HotSchedules is seeking a Support Team member based in Macclesfield to provide first-line software support for UK and US customers. This vital role focuses on exceptional customer service, with responsibilities including handling queries and maintaining service level agreements.
The ideal candidate will preferably have HR and Payroll SaaS experience, strong communication skills, and familiarity with tools like Zendesk and Microsoft Office.
This position offers flexible working hours, wellness activities, and opportunities for growth.
Tier 1 SaaS Support Specialist - Hybrid & Growth in Macclesfield employer: HotSchedules
HotSchedules is an excellent employer that prioritises employee well-being and professional development, offering a supportive work culture in Macclesfield. With flexible working hours, wellness activities, and clear pathways for growth, team members are empowered to thrive while delivering exceptional service to our customers. Join us to be part of a dynamic team where your contributions truly matter.
