Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead service delivery for top-notch hospitality solutions and manage high-priority issues.
- Company: A leading provider of hospitality management solutions in the UK.
- Benefits: Flexible working hours, wellness activities, and attractive benefits package.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: 5+ years in service delivery management with strong IT Service Management expertise.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading hospitality management solutions provider in the UK is seeking a Service Delivery Manager to ensure the successful delivery of high-quality services. This role requires over 5 years of experience in service delivery management, strong expertise in IT Service Management, and excellent leadership skills.
The successful candidate will manage service delivery processes, oversee high-priority issues, and engage with various teams to meet business objectives.
This position also comes with attractive benefits including flexible working hours and wellness activities.
Senior Service Delivery Lead: SaaS, ITIL & Hybrid Ops in Macclesfield employer: HotSchedules
Contact Detail:
HotSchedules Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Delivery Lead: SaaS, ITIL & Hybrid Ops in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and IT sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your expertise! When you’re chatting with hiring managers or during interviews, make sure to highlight your experience in service delivery management and ITIL practices. We want to see how you’ve tackled high-priority issues in the past and how you can lead teams effectively.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you’ve had to manage service delivery processes or engage with different teams. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, get clicking and let’s land that Senior Service Delivery Lead role together!
We think you need these skills to ace Senior Service Delivery Lead: SaaS, ITIL & Hybrid Ops in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery management and IT Service Management. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Service Delivery Lead role. Share specific examples of how you've successfully managed service delivery processes in the past.
Showcase Your Problem-Solving Skills: In this role, you'll be dealing with high-priority issues, so make sure to highlight your problem-solving abilities. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at HotSchedules
✨Know Your Stuff
Make sure you brush up on your IT Service Management knowledge, especially around ITIL frameworks. Be ready to discuss how you've successfully managed service delivery processes in the past and how you can apply that experience to this role.
✨Showcase Leadership Skills
Prepare examples of how you've led teams through high-priority issues. Think about specific situations where your leadership made a difference and be ready to share those stories during the interview.
✨Engage with the Company’s Values
Research the hospitality management solutions provider and understand their mission and values. Be prepared to explain how your personal values align with theirs and how you can contribute to their business objectives.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s service delivery challenges and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
