Payroll Specialist / Trainee in Macclesfield

Our Story In July 2019, Fourth joined forces with HotSchedules to become the global leader in end‑to‑end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end‑to‑end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software‑as‑service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Position Overview We’re looking for a detail‑driven Payroll Specialist to manage a portfolio of customer payrolls, ensuring accurate, timely processing in line with bureau standards and SLAs. This role suits someone who delivers excellent service, builds strong customer relationships, and stays up to date with payroll legislation.

Primary Responsibilities:

• Process end‑to‑end payroll for a set portfolio of customers.
• Ensure accurate, timely payroll delivery in line with bureau metrics and SLAs.
• Complete payroll reconciliations (FPS, EPS, tax balances).
• Resolve HMRC queries and manage payment disputes.
• Handle rollbacks, earlier year updates, and RTI resubmissions.
• Maintain up‑to‑date customer payroll procedures and timetables.
• Respond to customer queries and elevate issues when needed.
• Provide statutory information when required.
• Support team members during absences or holiday cover.
• Communicate relevant payroll updates, legislative changes, and surveys (e.g., NPS).
• Stay current with payroll legislation and internal training.

Preferred Experience And/or Qualifications:

• Experience in payroll processing, ideally managing your own portfolio.
• Strong understanding of UK statutory payroll legislation.
• Excellent accuracy and attention to detail.
• Confident in resolving payroll, RTI, and HMRC queries.
• Able to build strong customer relationships and deliver high‑quality service.
• Strong communication skills (email + phone).
• Ability to work to deadlines and manage multiple tasks.
• Proactive, organised, and comfortable escalating issues when needed.
• Team player willing to support colleagues during busy periods or absences.

Benefits:

• 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays!
• Flexible working hours and hybrid working environments.
• Wellness activities and gym subscription discounts.
• Laptop and equipment provided.
• Healthcare expense claim tools.
• Opportunities for growth with certifications.
• Annual meet ups.
• Enhanced parenting scheme.
• Cycle to work scheme and season ticket loan provided.
• Pension and life insurance options.
• On demand pay tools for early salary access.

All personal data provided by you in your application will be processed by Fourth LTD solely for our recruitment purposes. More information on Fourth LTD's privacy policy for job candidates is available here and by applying you confirm that you have read it. Fourth is an Equal Opportunity Employer. All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status.