At a Glance
- Tasks: Drive venue sales by managing enquiries and conducting engaging site tours.
- Company: Luxury countryside estate offering unforgettable guest experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Join a motivated team in a beautiful setting with great career potential.
- Why this job: Be a key player in creating memorable events and building lasting relationships.
- Qualifications: Experience in hospitality or sales, excellent communication skills, and a passion for events.
The predicted salary is between 24300 - 29700 £ per year.
About Us
The Hothorpe Estate is a luxury countryside destination on the Leicestershire–Northamptonshire border, set within 22 acres of grounds.
Blending historic character with contemporary elegance, the estate offers luxury accommodation, fine dining, and unforgettable guest experiences – providing the ultimate space to celebrate, gather, feast, share, relax, kickback and just be.
We aspire to set a new benchmark for excellence, providing a place where every detail is considered, every experience feels personal, and every guest leaves inspired.
As we continue to grow the estate, we are investing in our people and developing a proactive sales approach that builds strong relationships, creates new opportunities and drives growth across our weddings and events business.
Role Overview
The Wedding & Events Proactive Sales Assistant plays a key role in driving venue sales across Hothorpe Venues.
This is an exciting opportunity for a confident, personable and commercially minded individual to join our Weddings & Events team and become one of the first points of contact for prospective couples and event clients.
The role focuses on converting enquiries into bookings by delivering exceptional first impressions, nurturing leads and showcasing our beautiful spaces and experiences to prospective clients.
You will manage enquiries from initial contact through to booking, responding across phone, email and online venue portals, while conducting engaging site tours and maintaining consistent follow-up throughout the sales journey.
You will also work closely with the wider Weddings & Events team to ensure a seamless handover once a booking is confirmed, helping to deliver an exceptional client experience from the very beginning.
This is a hands‑on sales role where relationship building, organisation and attention to detail are just as important as achieving commercial targets.
Responsibilities
- Enquiry Management & Sales
- Manage incoming enquiries via phone, email and venue portals such as Bridebook and Hitched.
- Respond to enquiries promptly, professionally and in line with Hothorpe's service standards.
- Deliver warm, engaging and informative first impressions that reflect the luxury Hothorpe experience.
- Proactively follow up with prospective clients to maximise conversion and maintain a strong sales pipeline.
- Build rapport quickly and develop strong relationships with prospective couples and event clients.
- Understand client requirements and confidently communicate how Hothorpe can meet their needs.
- Prepare proposals, quotes and follow‑up communications that align with venue packages, pricing and promotional activity.
- Identify opportunities to maximise bookings and contribute towards monthly and quarterly revenue targets.
- Site Tours & Client Engagement
- Conduct engaging and informative site tours for prospective couples and event clients.
- Showcase Hothorpe's beautiful spaces, facilities and experiences in a way that brings the client's event to life.
- Tailor each tour to the individual client's requirements, ensuring they feel welcomed, understood and inspired.
- Confidently answer questions regarding venue offerings, packages, availability and the client journey.
- Ensure every interaction reflects the high standards and luxury positioning of Hothorpe Venues.
- Lead & Pipeline Management
- Maintain consistent follow‑up with prospective clients throughout the enquiry and decision‑making process.
- Manage and prioritise multiple enquiries simultaneously without compromising the quality of communication.
- Maintain an accurate and healthy sales pipeline, ensuring opportunities are progressed appropriately.
- Keep CRM systems and enquiry logs accurate and up to date.
- Record client interactions, follow‑up activity and booking information accurately.
- Ensure no suitable sales opportunity is missed through effective organisation and follow‑up.
- Weddings & Events
- Stay up to date with Hothorpe's venue offerings, seasonal packages and promotional activity.
- Develop a strong understanding of the different spaces, packages and experiences available across Hothorpe Venues.
- Attend external wedding fairs, showcases and industry events as required.
- Work collaboratively with the Events team to ensure a smooth and professional handover once a booking is confirmed.
- Support the wider team in delivering an exceptional experience throughout the client journey.
Requirements
- Previous experience in hospitality, events or sales, with venue sales experience an advantage.
- Confident communicator with excellent written and verbal communication skills.
- Strong customer service mindset with a warm, professional and personable manner.
- Comfortable speaking to prospective clients on the telephone and communicating confidently by email.
- Comfortable using CRM systems, email platforms and online enquiry portals.
- Highly organised, with the ability to manage multiple enquiries and priorities simultaneously.
- Proactive, enthusiastic and motivated by achieving commercial targets.
- Strong attention to detail and accuracy when preparing proposals, quotes and maintaining client records.
- Able to remain calm and professional under pressure, particularly during busy periods.
- Passionate about weddings, events and creating memorable client experiences.
- What We Are Looking For
We want someone who understands that every enquiry is an opportunity to create a relationship.
Someone who can make a prospective client feel excited about their event, confidently guide them through their options and ultimately give them a reason to choose Hothorpe.
You should enjoy talking to people, be naturally organised and have the drive to follow opportunities through.
You will need the confidence to ask for the booking, but also the emotional intelligence to understand when a client needs information, reassurance or simply time.
In return, you will have the opportunity to play a key role in the continued growth of Hothorpe, working within an ambitious luxury hospitality and events environment where your contribution directly impacts our sales performance and client experience.
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Wedding & Events Proactive Sales Assistant in Lutterworth employer: Hothorpe Hall
At Hothorpe Estate, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values personal connections and professional growth. As a Wedding & Events Proactive Sales Assistant, you will thrive in a supportive environment where your contributions directly influence our luxury hospitality experience, all while enjoying the stunning backdrop of our 22-acre estate. With opportunities for career advancement and a commitment to excellence, Hothorpe is the perfect place for those passionate about creating unforgettable moments for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding & Events Proactive Sales Assistant in Lutterworth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hothorpe Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hothorpe Hall
Don't be shy about reaching out to Hothorpe Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Wedding & Events Proactive Sales Assistant in Lutterworth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hothorpe Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hothorpe Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
