At a Glance
- Tasks: Assist customers with rentals and retail purchases while keeping the shop organised.
- Company: Join Vail Resorts, a community of adventurers delivering unforgettable experiences.
- Benefits: Enjoy free lift passes, discounts, training, wellness programs, and fun staff events.
- Why this job: Embrace a fast-paced environment and build relationships while enjoying the beautiful Victorian Alps.
- Qualifications: Must have a strong work ethic, a can-do attitude, and a neat presentation.
- Other info: Seasonal roles start in June; no staff accommodation provided.
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an Experience of a Lifetime to our guests and our employees. You’re brave, ambitious and passionate and we want you on our team. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
The perks start with a free lift pass, but as a Vail Resorts Australia employee, that’s just the beginning. Think free group lessons with our qualified snowsports instructors, discounts at our food, rental and retail outlets, employee recognition programs, staff events, training, wellness programs and more!
Rays Ski shop is located in Myrtleford VIC, the gateway to the Victorian Alps!
Responsible for selling rental products to our guests as well as assisting fitting guests with the appropriate clothing and equipment. Applicants must be able to understand the various rental products and the needs of individual customers. You will also be excellent at offering suggestions to customers on purchases in the retail section and always seek opportunities to upsell. In any downtime you may have, you will need to ensure the shop is kept clean and organised and all displays are neat and pleasing to the eye.
In a Typical Day In This Role, You Might:
- Assist customers with rental equipment.
- Assist customers in fitting of rented chains.
- Assist customers with retail purchases.
- Assist with equipment repairs when needed.
To Be Considered For This Role, You Should Have:
- A high work ethic and possess a can-do attitude.
- An enjoyment for a fast-paced working environment.
- The ability to multi-task.
- A clean and neat presentation including cleaning your uniform.
As part of our team, you will be expected to:
- Demonstrate our core Values - Have Fun, Be Inclusive, Be Safe, Do Good, Serve Others, Drive Value and Do Right.
- Provide an experience that creates a desire for our guests to return.
- Be punctual, reliable and show up for work with an enthusiastic attitude and embrace all parts of your job.
- Develop and maintain excellent relationships with fellow workmates, showing respect to your peers and supervisors.
Employment start dates will vary depending on the role and snow conditions, but most roles start in June and finish in late September. Please note: Staff accommodation is not offered with roles in Myrtleford.
At Vail Resorts Australia one of our core values is Be Inclusive. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you require assistance to apply, interview or otherwise participate in the employee selection process, please contact us at human.resources@vailresorts.com.au.
Join our team and experience the outdoors like never before. Your adventure starts now.
Ray\'s Ski Shop Retail/Rental Attendant (Myrtleford) (Winter 2025) employer: Hotham Skiing Company
Contact Detail:
Hotham Skiing Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ray\'s Ski Shop Retail/Rental Attendant (Myrtleford) (Winter 2025)
✨Tip Number 1
Familiarise yourself with the range of rental products and equipment available at Ray's Ski Shop. Understanding the features and benefits of each item will help you engage confidently with customers and provide tailored recommendations.
✨Tip Number 2
Show your passion for skiing and snowboarding during any interactions. Sharing personal experiences or tips can create a connection with customers, making them more likely to trust your advice and make purchases.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by highlighting any previous experience in retail or customer service roles. Be prepared to discuss how you manage multiple tasks while maintaining a positive attitude.
✨Tip Number 4
Emphasise your teamwork skills and willingness to support colleagues. Vail Resorts values inclusivity and collaboration, so showcasing your ability to build relationships with fellow staff members will set you apart.
We think you need these skills to ace Ray\'s Ski Shop Retail/Rental Attendant (Myrtleford) (Winter 2025)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail/Rental Attendant position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your work experience, skills, and any relevant qualifications. Emphasise your customer service skills and ability to work in a fast-paced environment, as these are crucial for this role.
Write a Strong Cover Letter: In your cover letter, express your passion for the outdoors and working with customers. Mention specific examples of how you have demonstrated a can-do attitude and teamwork in previous roles, which aligns with Vail Resorts' core values.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for this position.
How to prepare for a job interview at Hotham Skiing Company
✨Show Your Passion for the Outdoors
Make sure to express your enthusiasm for skiing and the outdoors during the interview. Share any personal experiences or stories that highlight your love for winter sports, as this aligns with the company's values and mission.
✨Understand the Products
Familiarise yourself with the rental products and retail items offered at Ray's Ski Shop. Being knowledgeable about the equipment will help you assist customers effectively and demonstrate your commitment to providing excellent service.
✨Demonstrate a Can-Do Attitude
Emphasise your willingness to take on various tasks and your ability to work in a fast-paced environment. Highlight examples from previous jobs where you successfully managed multiple responsibilities or overcame challenges.
✨Embrace Teamwork and Inclusivity
Since Vail Resorts values inclusivity and teamwork, be prepared to discuss how you have worked collaboratively in past roles. Share instances where you supported colleagues or contributed to a positive team atmosphere.