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- Tasks: Manage IT incidents, resolve ticket issues, and support users in a dynamic environment.
- Company: Leading travel company in Farnborough with a focus on IT systems availability.
- Benefits: Salary between £35,000 – £45,000, flexible working patterns, and work-life balance.
- Why this job: Join a vibrant team and enhance your IT skills while making a real difference.
- Qualifications: Experience with M365, Active Directory, and strong analytical problem-solving skills.
- Other info: Hybrid role offering excellent career growth opportunities in the travel industry.
The predicted salary is between 35000 - 45000 £ per year.
A leading travel company in Farnborough is looking for a full-time IT support professional to ensure IT systems availability. You’ll manage incidents, resolve ticket issues, and provide support to users.
Candidates should have experience with M365, Active Directory, and 2nd line support roles, alongside strong analytical and problem-solving skills.
The role offers a salary of £35,000 – £45,000 and supports work-life balance with flexible working patterns.
Second-Line IT Support Engineer (Hybrid) in Farnborough employer: Hotelplan UK
Contact Detail:
Hotelplan UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Second-Line IT Support Engineer (Hybrid) in Farnborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in travel or similar industries. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your M365 and Active Directory knowledge. We all know that confidence is key, so practice common support scenarios and how you’d tackle them. Show them you’re the problem-solver they need!
✨Tip Number 3
Don’t forget to showcase your analytical skills! During interviews, share specific examples of how you’ve resolved complex issues in the past. This will help demonstrate your ability to manage incidents effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Second-Line IT Support Engineer (Hybrid) in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with M365, Active Directory, and any previous 2nd line support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your analytical and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've managed incidents or resolved ticket issues in the past – we love a good story!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Remember, we’re looking for someone who can communicate effectively with users!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Hotelplan UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365 and Active Directory. Be ready to discuss specific scenarios where you've used these tools in your previous roles, as this will show your practical experience and problem-solving skills.
✨Showcase Your Analytical Skills
Prepare to share examples of how you've tackled complex IT issues in the past. Think about the steps you took to resolve incidents and how you prioritised tasks. This will demonstrate your analytical mindset and ability to manage multiple tickets effectively.
✨Practice Common Support Scenarios
Anticipate common support scenarios that might come up during the interview. Practising how you would handle these situations can help you articulate your thought process clearly and confidently when it matters most.
✨Emphasise Work-Life Balance
Since the role supports flexible working patterns, be prepared to discuss how you manage your time and maintain a healthy work-life balance. This shows that you value the company's culture and are ready to fit into their working environment.
