At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of Moxy London Excel.
- Company: Join the vibrant team at Moxy London Excel, part of the Marriott family.
- Benefits: Enjoy competitive pay, training opportunities, and discounts at Marriott hotels worldwide.
- Other info: Flexible hours with great career growth and 28+ holidays a year.
- Why this job: Be yourself while working in a fun environment and making guests feel welcome.
- Qualifications: Experience in the service industry and a passion for hospitality.
The predicted salary is between 14.11 - 14.11 £ per hour.
This position is based on a full time contract. Gross Salary: £14.11 per hour.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member you’ll be on the front line, delivering a first‑class service. You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Crew Member - Moxy London Excel employer: hotelco51
At Moxy London Excel, we pride ourselves on fostering a vibrant and inclusive work culture where every Crew Member is encouraged to express their unique personality while delivering exceptional service. With comprehensive training and development opportunities, alongside attractive benefits such as discounted hotel stays and a health cash plan, we are committed to supporting your growth and well-being in a dynamic hospitality environment. Join us and be part of a dedicated team that values your contributions and prioritises both employee satisfaction and guest experience.