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- Tasks: Assist the Head Housekeeper in managing a dynamic housekeeping department and improving team productivity.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, free lunch, and career progression opportunities.
- Other info: Dynamic role with excellent career growth and recognition for your hard work.
- Why this job: Make a real impact in hospitality while developing your leadership skills in a fast-paced environment.
- Qualifications: Prior experience in housekeeping and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.
Key Responsibilities:
- Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department.
- Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Commercial awareness and cost control capabilities.
- Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and H&S audits.
Person specification:
Experience:
- Prior experience in a similar role.
- Demonstrated leadership experience in hospitality, with a focus on housekeeping operations.
Skills and knowledge:
- High standards and motivated by a passion for quality.
- Strong time management skills.
- Experience working within a Housekeeping environment.
- Excellent interpersonal and organisational skills.
- Flexible approach to work.
- A 'Can-do' Attitude.
- A hands-on approach and willingness to provide support with cleaning rooms.
- Effective IT skills, including Microsoft Office.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Deputy Head Housekeeper in Scotland employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at HotelCare. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching HotelCare’s values and services. Show us you’re not just another candidate; demonstrate how your experience aligns with our commitment to quality and sustainability.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for housekeeping and leadership come across!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, including the Deputy Head Housekeeper role.
We think you need these skills to ace Deputy Head Housekeeper in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in hospitality and any relevant housekeeping roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for quality and your commitment to excellence. Let us know why you want to join HotelCare and how you can contribute to our team.
Show Off Your Interpersonal Skills: Since you'll be working closely with coworkers and guests, make sure to mention your excellent interpersonal skills. Share examples of how you've effectively communicated and built relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hotelcare
✨Know Your Housekeeping Standards
Familiarise yourself with the housekeeping standards set by HotelCare. Be ready to discuss how you can maintain and even improve these standards in your role as Deputy Head Housekeeper.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved productivity. Highlight your 'can-do' attitude and how it positively impacted your previous workplaces.
✨Demonstrate Commercial Awareness
Understand the importance of cost control in housekeeping operations. Be prepared to discuss how you can contribute to maintaining budgets while ensuring high-quality service.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios you could face in the role. Think about how you would handle issues like maintenance problems or safety hazards, and be ready to share your thought process.