Room Attendant

• Clean and tidy guest rooms to established standards.

• Change bed linens, replace towels, empty trash bins and restock amenities.

• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.

• Sanitize surfaces thoroughly for hygiene maintenance.

• Maintain stock levels of cleaning supplies and toiletries.

• Promptly report any maintenance issues or damages.

• Follow supervisor instructions and adhere to safety protocols.

• Ensure the security of guest rooms and the privacy of the guests.

• Provide professional and respectful service to guests and respond to their requests promptly.

Person specification

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions., * Physical ability to lift, bend, and stand for extended periods.

• The ability to work individually and as part of a team.

• Strong time management skills.

• Attention to detail.

• Flexibility and willingness to learn.

• A ‘Can Do’ attitude.

• Adaptability to organisational needs.

• Ability to prioritise and multi-task.

• Capability to provide excellent customer service.

• Self-motivation and accountability.

• Ability to work confidentially and with integrity.

• Ability to work under pressure and to follow instructions.

• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.

• Up to 28 days paid holidays.

• A permanent job with flexible working hours to suit your lifestyle.

• Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.

• Free Lunch on duty (site dependant).

• Full on-site training.

• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).

• Career progression with the opportunity to undertake a HotelCare Apprenticeship.

• Automatic Enrolment into a workplace pension, after 3 months’ service.

• Recognition, incentives and awards.