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- Tasks: Keep public areas spotless and welcoming for guests in a fast-paced hotel environment.
- Company: Join HotelCare, the UK's leading hotel support service with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and career progression opportunities.
- Why this job: Be part of a dynamic team making a real impact on guest experiences while promoting sustainability.
- Qualifications: Previous cleaning experience is preferred; must be physically able and a team player.
- Other info: Full training provided, with potential for an apprenticeship after probation.
Social network you want to login/join with:
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview:
HotelCare, the UK\’s foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview:
Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you\’ll be integral parts of a dynamic team operating in a fast-paced environment.
Job Description
Key Responsibilities
- Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
- Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
- Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
- Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
- Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
- Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
- Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
- Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.
Person specification
Experience
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.
Skills and knowledge
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Flexibility and willingness to learn.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility
- You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Public Area Cleaner employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Familiarise yourself with HotelCare's values and commitment to sustainability. When you engage with us, mention how you can contribute to maintaining high cleaning standards while supporting eco-friendly practices.
✨Tip Number 2
Highlight any previous experience in hospitality or cleaning roles during your conversations. Share specific examples of how you've maintained cleanliness in busy environments, as this will resonate well with our team.
✨Tip Number 3
Demonstrate your ability to work under pressure by discussing times when you've successfully managed multiple tasks. This is crucial for a Public Area Cleaner, especially in a fast-paced hotel setting.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. We value team players who can work well with others to achieve cleanliness goals, so be ready to share how you've contributed to a positive working environment in the past.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or hospitality. Emphasise any previous roles where you maintained cleanliness in public areas, as this will resonate with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and customer service. Mention specific skills that align with the role, such as your ability to work under pressure and follow health and safety protocols.
Highlight Relevant Skills: In your application, clearly outline your physical abilities, teamwork skills, and flexibility. These are key attributes for a Public Area Cleaner, so make sure they stand out.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hotelcare
✨Show Your Cleaning Experience
Make sure to highlight any previous experience you have in cleaning roles, especially within the hospitality industry. Be ready to discuss specific tasks you've handled and how you maintained high standards of cleanliness.
✨Demonstrate Teamwork Skills
Since you'll be working closely with others, it's important to showcase your ability to collaborate effectively. Share examples of how you've worked as part of a team in the past and how you contributed to achieving common goals.
✨Emphasise Customer Service
As a Public Area Cleaner, providing excellent customer service is key. Prepare to discuss how you ensure that public spaces are welcoming and clean for guests, and share any experiences where you went above and beyond for customers.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety regulations relevant to cleaning, such as COSHH guidelines. Be prepared to discuss how you would adhere to these protocols in your role and why they are important for both staff and guests.
