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- Tasks: Lead a dynamic housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, free lunch, and career progression opportunities.
- Why this job: Make a real impact in hospitality while developing your skills in a supportive environment.
- Qualifications: Previous supervisory experience in hospitality and strong team coordination skills required.
- Other info: Work in a fast-paced environment with excellent training and recognition for your hard work.
The predicted salary is between 24000 - 36000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: As a Floor Supervisor, your role involves overseeing a busy housekeeping department. You will work alongside a team to ensure cleanliness throughout guest and hotel premises while maintaining high standards of guest satisfaction and efficiency in collaboration with the Head Housekeeper.
Key Responsibilities:
- Working in fast paced high energy environment and checking the quality of rooms.
- Organising staff rotas.
- Working closely with the supervisory team to support the Head Housekeeper.
- Supporting the Housekeeping team with ongoing training and development.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Comply with all company health and safety policies and record any maintenance problems, safety hazards, accidents, or injuries.
Person specification:
Experience:- Prior supervisory experience in hospitality, specifically in housekeeping or related areas.
- Strong knowledge of housekeeping operations and team coordination skills.
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Aware of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Floor Supervisor in Paisley employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor in Paisley
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a Floor Supervisor role at HotelCare.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, highlight your supervisory experience and knack for maintaining high standards. Let them see that 'Can Do' attitude in action!
✨Tip Number 3
Prepare for those interviews! Research HotelCare and their values, especially their commitment to sustainability. Be ready to discuss how you can contribute to their mission while keeping guests happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities, including those flexible hours that fit your lifestyle.
We think you need these skills to ace Floor Supervisor in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Floor Supervisor role. Highlight your supervisory experience in hospitality and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our values at HotelCare. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: In your application, don’t forget to showcase your time management skills and attention to detail. These are key for a Floor Supervisor. Give us examples of how you've successfully managed teams or projects in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Hotelcare
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of housekeeping operations. Familiarise yourself with HotelCare's standards and values, as well as any recent news about the company. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your prior supervisory experience in hospitality. Think of specific examples where you've successfully managed a team or improved efficiency. Highlight your ability to train and develop staff, as this is key for the Floor Supervisor role.
✨Demonstrate Your 'Can Do' Attitude
During the interview, convey your flexibility and willingness to learn. Share instances where you've adapted to changing situations or taken on additional responsibilities. This will resonate well with the interviewers looking for someone who can thrive in a fast-paced environment.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
