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- Tasks: Keep public areas spotless and ensure guests enjoy their stay.
- Company: Join HotelCare, the UK's leading hotel support services provider.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and free lunch on duty.
- Why this job: Be part of a dynamic team making a real difference in hospitality.
- Qualifications: Experience in cleaning preferred, but a positive attitude is key!
- Other info: Great career progression opportunities and full training provided.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview
HotelCare, the UK\’s foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits
We offer a benefits package including
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview
Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you\’ll be integral parts of a dynamic team operating in a fast-paced environment.
Job Description
Key Responsibilities
- Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
- Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
- Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
- Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
- Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
- Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
- Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
- Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.
Person specification
Experience
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.
Skills and knowledge
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility
- You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Night Public Area Cleaner employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Public Area Cleaner
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HotelCare. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to cleaning roles and prepare your answers. You want to highlight your attention to detail and ability to work under pressure. We can help you with mock interviews if you need it!
✨Tip Number 3
Dress the part! Even though this is a cleaning role, showing up looking neat and professional can make a great first impression. It shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Night Public Area Cleaner
Some tips for your application 🫡
Show Your Cleaning Skills: When you’re writing your application, make sure to highlight any previous cleaning experience you have. We want to see how you’ve kept spaces spick and span in the past, so don’t hold back on those details!
Be Yourself: Let your personality shine through in your application! We love a ‘Can Do’ attitude, so share a bit about what makes you tick and how you approach challenges. It helps us get to know you better.
Follow Instructions: Pay close attention to the application instructions. If we ask for specific information or formats, make sure you stick to them. It shows us that you can follow directions, which is super important in this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s a great way to explore more about what we do!
How to prepare for a job interview at Hotelcare
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Night Public Area Cleaner. Familiarise yourself with the key tasks like cleaning public areas and adhering to health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Experience
If you've worked in a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness in fast-paced environments and any customer service interactions you had. This will demonstrate your capability and fit for the job.
✨Demonstrate Team Spirit
Since this role involves collaborating with coworkers, highlight your ability to work well in a team. Share instances where you contributed to a positive working environment or helped achieve cleanliness goals. Employers love to see candidates who can work harmoniously with others.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.