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- Tasks: Assist the Head Housekeeper in managing a dynamic housekeeping department.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, and free lunch on duty.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous experience in housekeeping and strong leadership skills required.
- Other info: Great career progression opportunities and a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months' service.
- Recognition, incentives and awards.
Job Overview: As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.
Key Responsibilities:
- Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department.
- Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Commercial awareness and cost control capabilities.
- Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and H&S audits.
Experience:
- Prior experience in a similar role.
- Demonstrated leadership experience in hospitality, with a focus on housekeeping operations.
Skills and Knowledge:
- High standards and motivated by a passion for quality.
- Strong time management skills.
- Experience working within a Housekeeping environment.
- Excellent interpersonal and organisational skills.
- Flexible approach to work.
- A 'Can-do' Attitude.
- A hands‐on approach and willingness to provide support with cleaning rooms.
- Effective IT skills, including Microsoft Office.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Deputy Head Housekeeper in London employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy Head Housekeeper role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching HotelCare and their values. Show them you’re not just another candidate; you’re genuinely interested in their commitment to quality service and sustainability. Tailor your responses to highlight how your experience aligns with their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you, focusing on common questions for housekeeping management roles. This will help you articulate your leadership experience and 'can-do' attitude confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Deputy Head Housekeeper in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Deputy Head Housekeeper role. Highlight your leadership experience in hospitality and any relevant housekeeping operations you've managed.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for quality and your 'Can-do' attitude. Mention specific examples of how you've improved team productivity or maintained high standards in previous roles.
Showcase Your Flexibility: Since the role requires flexibility, mention your willingness to work different hours and tackle additional tasks. This shows you're ready to adapt to the fast-paced environment at HotelCare.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Hotelcare
✨Know Your Housekeeping Standards
Familiarise yourself with the housekeeping standards set by HotelCare. Be ready to discuss how you can maintain and even improve these standards in your role as Deputy Head Housekeeper.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight your ability to motivate others and manage daily targets effectively.
✨Demonstrate Your Commercial Awareness
Understand the financial aspects of housekeeping operations. Be prepared to discuss how you can contribute to cost control and efficiency, which are crucial for the role.
✨Emphasise Your Flexibility and Can-Do Attitude
Be ready to talk about your flexible approach to work and your willingness to take on various tasks. This is key in a dynamic environment like housekeeping, where needs can change rapidly.
