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- Tasks: Lead a dynamic housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and career progression opportunities.
- Why this job: Be part of a vibrant team making a real impact in hospitality while learning and growing.
- Qualifications: Previous supervisory experience in hospitality and strong teamwork skills are essential.
- Other info: Full on-site training provided; must be adaptable and ready to tackle challenges.
The predicted salary is between 24000 - 36000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview:
HotelCare, the UK\’s foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including
Job Overview:
As a Floor Supervisor, your role involves overseeing a busy housekeeping department. You will work alongside a team to ensure cleanliness throughout guest and hotel premises while maintaining high standards of guest satisfaction and efficiency in collaboration with the Head Housekeeper.
Job Description
Key Responsibilities
Person specification
Experience
Skills and knowledge
Flexibility
Floor Supervisor employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Familiarise yourself with HotelCare's values and mission. Understanding their commitment to sustainability and quality service will help you align your answers during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your previous supervisory experience in hospitality during networking opportunities. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed teams and maintained high standards in housekeeping. Being able to share real-life scenarios will demonstrate your capability and confidence in the role.
✨Tip Number 4
Show your flexibility and willingness to learn by being open about your availability for different shifts. Emphasising your adaptability can set you apart from other candidates who may not be as flexible.
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience in hospitality, particularly in housekeeping. Emphasise your ability to manage teams and maintain high standards of cleanliness.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of HotelCare's commitment to quality service. Mention specific examples of how you've successfully led teams in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team coordination, customer service, and adaptability. Use concrete examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Floor Supervisor role.
How to prepare for a job interview at Hotelcare
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous supervisory roles in hospitality. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved processes within a housekeeping environment.
✨Demonstrate Knowledge of Housekeeping Operations
Familiarise yourself with the key responsibilities of a Floor Supervisor. Be ready to talk about best practices in housekeeping, including quality checks and staff training, as well as how you would maintain high standards of cleanliness.
✨Emphasise Flexibility and Adaptability
Since the role requires flexibility in working hours and tasks, share examples of how you've adapted to changing situations in past jobs. This will show that you're ready to meet the dynamic needs of the company.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company's culture, training opportunities, and expectations for the Floor Supervisor role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
