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- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, and free lunch on duty.
- Why this job: Be part of a dynamic team making a real difference in guest experiences.
- Qualifications: Experience in housekeeping preferred, but a positive attitude and willingness to learn are key.
- Other info: Career progression opportunities and a supportive work environment await you.
The predicted salary is between 11 - 14 £ per hour.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Job Description Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person specification Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant in Farnham employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Farnham
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick call or email to check in shows your enthusiasm and keeps you on their radar. Plus, it gives you a chance to ask any questions about the role.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with the Room Attendant role. Show them you’re ready to keep those cleanliness standards high and make guests happy!
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications directly from candidates who are keen on joining our team. It’s a great way to show your interest in HotelCare and the role.
We think you need these skills to ace Room Attendant in Farnham
Some tips for your application 🫡
Show Your Experience: When you're filling out your application, make sure to highlight any previous experience in housekeeping or similar roles. We want to see how your background aligns with the Room Attendant position, so don’t hold back!
Be Detail-Oriented: Since attention to detail is key for this role, use your application to showcase your meticulous nature. Mention specific tasks you've excelled at, like cleaning standards or customer service, to demonstrate your fit for the job.
Express Your Flexibility: We appreciate candidates who are adaptable and willing to work various hours, including weekends. Make sure to mention your availability and willingness to take on different shifts in your application.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your details and can get back to you quickly about the next steps!
How to prepare for a job interview at Hotelcare
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be prepared to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will highlight your suitability for the position and give the interviewer confidence in your abilities.
✨Demonstrate Your 'Can Do' Attitude
Employers love candidates who are positive and adaptable. During the interview, express your willingness to learn and take on new challenges. Share instances where you've gone above and beyond in previous roles, as this will showcase your proactive approach and commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Room Attendant. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
