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- Tasks: Keep apartments and communal areas spotless while ensuring guest satisfaction.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, and free lunch on duty.
- Other info: Great career progression opportunities and full training provided.
- Why this job: Be part of a dynamic team making a real difference in hospitality cleanliness.
- Qualifications: Experience in housekeeping preferred, but a positive attitude is key!
The predicted salary is between 20000 - 25000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Residents/Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Apartment Cleaners are integral to upholding impeccable cleanliness standards, enhancing resident and guest satisfaction across serviced apartments and residential properties. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of apartment cleanliness.
Job Description Key Responsibilities:
- Clean and tidy apartments and communal areas to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of apartments and the privacy of residents and guests.
- Provide professional and respectful service to residents and guests and respond to their requests promptly.
Person Specification Experience:
Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or apartment cleaning roles.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Apartment Cleaner employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apartment Cleaner
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on an apartment cleaning role or can put in a good word for you.
✨Tip Number 2
Get social! Follow HotelCare and similar companies on social media. Engage with their posts and stay updated on job openings. It’s a great way to show your interest and get noticed!
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your experience aligns with the role of an Apartment Cleaner. Show them your ‘Can Do’ attitude and attention to detail!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates right there.
We think you need these skills to ace Apartment Cleaner
Some tips for your application 🫡
Show Your Cleaning Skills: When you're writing your application, make sure to highlight any previous experience you have in cleaning or housekeeping. We want to see how your skills can help us maintain our high standards of cleanliness!
Be Personable: Since you'll be interacting with residents and guests, it's important to convey your friendly and professional attitude in your application. Let us know how you handle customer service and any situations where you've gone the extra mile.
Tailor Your Application: Take a moment to read through the job description and align your application with what we're looking for. Mention specific responsibilities and skills that match the role of an Apartment Cleaner at HotelCare.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Hotelcare
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of an Apartment Cleaner. Familiarise yourself with tasks like changing bed linens, sanitising surfaces, and maintaining stock levels. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be prepared to share specific examples of your experience. Talk about how you maintained cleanliness standards and provided excellent customer service. This will help the interviewer see how your background aligns with their needs.
✨Demonstrate Your 'Can Do' Attitude
Employers love candidates who are adaptable and willing to learn. During the interview, express your flexibility and readiness to take on various tasks. Share instances where you've successfully handled unexpected challenges or changes in your work environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for an Apartment Cleaner. This shows your genuine interest in the role and helps you assess if it's the right fit for you.