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- Tasks: Lead a dynamic housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, and free lunch on duty.
- Other info: Opportunities for career progression and training, plus recognition and rewards for your hard work.
- Why this job: Make a real impact in a fast-paced environment while developing your career in hospitality.
- Qualifications: Previous supervisory experience in hospitality and strong team coordination skills required.
The predicted salary is between 24000 - 30000 £ per year.
As a Floor Supervisor, your role involves overseeing a busy housekeeping department. You will work alongside a team to ensure cleanliness throughout guest and hotel premises while maintaining high standards of guest satisfaction and efficiency in collaboration with the Head Housekeeper.
Responsibilities:
- Working in a fast-paced high-energy environment and checking the quality of rooms.
- Organising staff rotas.
- Working closely with the supervisory team to support the Head Housekeeper.
- Supporting the Housekeeping team with ongoing training and development.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Complying with all company health and safety policies and recording any maintenance problems, safety hazards, accidents, or injuries.
Qualifications:
- Prior supervisory experience in hospitality, specifically in housekeeping or related areas.
- Strong knowledge of housekeeping operations and team coordination skills.
Skills and Knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- 'Can Do' attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free lunch on duty (site dependent).
- Full on-site training.
- Salary finance with exclusive rates - access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic enrolment into a workplace pension, after 3 months' service.
- Recognition, incentives and awards.
Floor Supervisor employer: Hotelcare View All Jobs
Contact Detail:
Hotelcare View All Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at HotelCare or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to housekeeping and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your 'Can Do' attitude during interviews. Share specific examples of how you've tackled challenges in previous roles, especially in fast-paced environments. This will demonstrate your adaptability and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and experience.
We think you need these skills to ace Floor Supervisor
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your prior supervisory experience in hospitality, especially in housekeeping. We want to see how your background aligns with the role of Floor Supervisor, so don’t hold back on those relevant details!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description, like 'team coordination' and 'attention to detail', to show us you’re the perfect fit for our fast-paced environment.
Be Yourself: Let your personality shine through! We value a 'Can Do' attitude and adaptability, so don’t be afraid to share examples of how you’ve tackled challenges or supported your team in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hotelcare View All Jobs
✨Know Your Stuff
Make sure you brush up on your knowledge of housekeeping operations and the specific responsibilities of a Floor Supervisor. Familiarise yourself with HotelCare's standards and values, as well as their approach to sustainable cleaning solutions. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Floor Supervisor, you'll be leading a team, so be prepared to discuss your prior supervisory experience. Think of examples where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high standards of guest satisfaction.
✨Demonstrate Your 'Can Do' Attitude
Employers love candidates who are adaptable and willing to learn. Be ready to share instances where you've tackled challenges head-on or adapted to changing circumstances. This will reflect your flexibility and commitment to maintaining quality service under pressure.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the training and development opportunities available for the housekeeping team or how HotelCare measures success in maintaining cleanliness and guest satisfaction. It shows you're engaged and thinking about your future with the company.