At a Glance
- Tasks: Lead a team to maintain high cleanliness standards and manage staff effectively.
- Company: Join a dynamic company focused on professional growth and teamwork.
- Benefits: Enjoy up to 28 days paid holiday, pension scheme, and recognition awards.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Make a real impact in a role that values leadership and quality service.
- Qualifications: Experience in housekeeping management and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Objective
To maximise profitability of the site, through achievement of PR targets, wages, cleanliness standards, overheads and all other business and financial targets.
To ensure site consistency through quality staff recruitment and training, demonstrating effective leadership skills and adherence to all policies and procedures.
Reports directly to the site's Head Housekeeper
Join us and you will receive
- A personal development plan to support your induction and a learning & development framework towards your career with the company.
- Career progression.
- Automatic Enrolment into a workplace pension scheme.
- Recognition, Incentives and Awards.
- Up to 28 days paid holidays.
Commercial responsibilities
- Manage wages in line with productivity targets.
Ensure projection is reviewed regularly, to allow accurate scheduling of hours.
Ensure all workload and staff are effectively organised.
- Manage PR performance and take any necessary action to help improve.
- Ensure management hours are managed in line with budget.
- All overheads controlled by reviewing orders against budget, where applicable.
- Manage cleanliness standards in line with client expectations and customer feedback. Ensure that standards are achieved daily to ensure satisfaction from client.
Business responsibilities
- All company systems actioned on time and adhered to.
- Quality staff recruited through use of company system and professional interviewing techniques and selection standards, to ensure head count maintained at all times.
- All staff professionally trained to meet the requirements of their job.
- Staff are briefed regularly on all key areas of performance.
- Communicate regularly with our clients and review feedback daily.
- Ensure all SLA’s are being delivered.
- Demonstrate initiative by using a problem solving approach to issues under your control.
- Adapt a hands on approach, where necessary, to deliver required results.
- Ensure a good professional relationship is maintained with our client, at all times.
Key responsibilities
- Ensure that all legal aspects are delivered to standard.
- Ensure all Health and Safety requirements are met, to the company standard and, as defined by HASAWA to ensure the safety of all staff.
- Ensure that security of staff and property is guaranteed through the adherence to company policies and procedures.
- Ensure that you and your staff project a professional image and attitude and follow the company uniform policy and agreed standards at all times.
- Ensure that all staff meet the required standards of performance of their job at all times.
- Adopt a zero tolerance approach to all areas of both you and your staff’s performance.
- Adhere to all personnel policies and procedures as laid down by the company.
- Carry out any other duties as directed by the company.
- #IND
INTERNAL Housekeeping Assistant Manager in London employer: HotelCare Ltd
HotelCare Ltd provides a supportive work culture with numerous benefits, including flexible hours and career progression opportunities. Employees enjoy recognition and incentives, along with a commitment to sustainability in their operations.
StudySmarter Expert Advice🤫
We think this is how you could land INTERNAL Housekeeping Assistant Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like HotelCare Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to HotelCare Ltd
Don't be shy about reaching out to HotelCare Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace INTERNAL Housekeeping Assistant Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about HotelCare Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at HotelCare Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
