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For Companies At a Glance
- Tasks: Grow and optimise global accounts in the travel industry while collaborating with diverse teams.
- Company: Join HBX Group, a leading tech partner in the travel sector with a vibrant culture.
- Benefits: Enjoy an attractive benefits package and opportunities for global career development.
- Why this job: Be part of a transformative journey in the travel services industry and make a real impact.
- Qualifications: 3+ years in B2B sales management, ideally in travel; strong negotiation and project management skills.
- Other info: Work in a dynamic, multicultural environment with opportunities to build lasting relationships worldwide.
The predicted salary is between 36000 - 60000 £ per year.
Overview
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, and bring together local and global brands in accommodation, transport, activities and payments through a network of 300,000 hotels worldwide and 60,000 high‑value clients across 140 source markets. We are tech‑driven with a customer‑first philosophy and commercial teams whose knowledge and relationships on the ground are second to none. Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. We believe that tech + data + people sets us apart, alongside our global approach with a local touch. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Job Summary
As Key Account Manager – Transfers, you will manage and grow a portfolio of key European and Rest‑of‑World clients for HBX Group. You will own commercial performance (TTV, Operating Margin), protect existing sales and drive sustainable growth, including cross‑selling across mobility and experiences. The role requires strong commercial acumen, analytical capability and the ability to balance short‑term trading needs with long‑term strategic value.
Responsibilities
- Manage a portfolio of key partners across Europe and ROW.
- Build trusted senior relationships with commercial and operational stakeholders.
- Drive growth, retention and profitability through structured account plans.
- Identify cross‑sell and upsell opportunities across mobility and experiences.
- Lead pricing, incentive and promotional discussions.
- Support trading during challenging market conditions.
- Analyse performance and client behaviour to identify risks and opportunities.
- Use insights to guide commercial decisions and strengthen partnerships.
- Provide clear performance updates to internal stakeholders.
Skillset and Experience Required
- 5+ years in sales or key account management within travel.
- Experience managing B2B portfolios with revenue and margin responsibility.
- Strong commercial and analytical skills; confident decision‑maker.
- Experience growing and protecting revenue in volatile markets.
- Excellent communication and stakeholder management.
- Highly organised, self‑driven and able to manage multiple priorities.
- Fluent English.
- Commercial, analytical and solution‑oriented.
- Comfortable in fast‑paced, evolving environments.
Diversity & Inclusion
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We’re committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world’s leading travel services provider. We are looking for people who are ready to ride the wave in this exciting journey.
Benefits & Opportunities
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity to develop your career locally or within one of our beautiful working locations across the globe.
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Key Account Manager employer: Hotelbeds
Contact Detail:
Hotelbeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or clients, make sure to highlight your experience in B2B sales management and your knowledge of the travel sector. Share success stories that demonstrate how you’ve driven growth in previous roles.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to companies you admire, like HBX Group, and express your interest in working with them. A well-timed email can make all the difference!
✨Tip Number 4
Utilise our website! We’ve got loads of resources and job listings that can help you land that Key Account Manager role. Keep an eye on our site for new opportunities and apply directly through us for the best chance at getting noticed.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in B2B sales management and any specific achievements in the travel or tourism industry. We want to see how you’ve driven growth and managed key clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the travel industry and how your skills align with our customer-first philosophy. Let us know how you can contribute to Team HBX Group!
Showcase Your Skills: Don’t forget to highlight your proficiency in Microsoft Office and CRM systems like Salesforce. We love data-driven decision-makers, so if you have experience with management information tools, make sure to mention that too!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be part of our journey to become the world’s leading travel services provider. Let’s ride this wave together!
How to prepare for a job interview at Hotelbeds
✨Know Your Accounts
Before the interview, dive deep into the accounts you'll be managing. Understand their history, needs, and how HBX Group can add value. This shows you're proactive and genuinely interested in the role.
✨Showcase Your Sales Success
Prepare to discuss specific examples of how you've grown revenue in previous roles. Use metrics and data to back up your claims. This will demonstrate your commercial acumen and ability to drive results.
✨Familiarise Yourself with Technology
Since the role is tech-driven, brush up on relevant technologies and tools like CRM systems and digital solutions. Being able to speak confidently about these will set you apart as a candidate who understands the industry.
✨Emphasise Collaboration Skills
Highlight your experience working with diverse teams and stakeholders. Share examples of how you've successfully influenced decision-makers and built partnerships, as this aligns with HBX Group's collaborative culture.
