Contracting Manager

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game‑changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard‑to‑reach high‑value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech‑driven, with a customer‑first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION

About Us

We are a leading travel technology company, connecting and empowering the world of travel. Our global network spans thousands of suppliers and partners, delivering exceptional experiences to customers worldwide. Our team is passionate about innovation, collaboration, and driving results. Join us and be part of a company where tech + data + people truly make the difference.

Job Summary

This role is responsible for planning, contracting, and managing supplier relationships to ensure the company secures the best commercial conditions and remains competitive in the market.

Responsibilities

• Achieve sales targets and operating margins.
• Deliver override and marketing contribution targets.
• Negotiate best rates with all suppliers to maintain competitiveness.
• Meet contracting targets as defined by the Area Contracting Manager.

Key Challenges

• Negotiating the most competitive deals while maximizing operating margin.
• Managing supplier relationships in‑destination and remotely (phone/email).
• Implementing product strategy in line with regional planning to achieve company objectives.
• Staying informed on product and market developments in key destinations.
• Maximizing override performance without exposing the business to high‑risk targets.
• Identifying and negotiating marketing activities to optimize ROI.
• Ensuring supplier service levels comply with company standards and regulations.
• Communicating regularly with global sales teams on product updates.
• Driving innovation to differentiate from competitors.

Skillset and Experience Required

• Strong negotiation and contracting experience in the travel industry.
• Commercial acumen with a proven track record of achieving targets.
• Excellent communication and relationship management skills.
• Ability to work under pressure and adapt to a fast‑paced environment.
• Knowledge of market trends and destination‑specific dynamics.
• Proficiency in MS Office; familiarity with CRM tools is a plus.
• Fluent in English; additional languages are an advantage.

At our company, diversity drives innovation and makes travel a force for good. We’re committed to creating an inclusive workplace where everyone feels valued and respected. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.