- Job Type: Permanent
- Job Schedule: Full-Time
Company Description
Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio, or Adagio Premium.
London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area to help you feel at home. The aparthotel has a gym, shared kitchen, mini market and free Wi‑Fi. So whether you're here to take in a show at the O2, shop at Westfield or work at Canary Wharf, we have you covered for a great stay.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Responsibilities
- Welcomes all guests as soon as they arrive with care and attention, with a personalised approach
- Is proactive, anticipates guests needs and looks for suitable solutions
- Night Audit Procedures
- Conveys the hotel image and promotes company’s loyalty program ALL
- Assists as required with the solving of any guest problem and is able support any query
- Efficient and satisfying manner
- Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them
- Carries out all operations concerning guests arrival and departure in compliance with payment procedure
- Informs guests about formalities, any special conditions relating to their stay and the services available
- Actively contributes to the qualitative and quantitative targets of the department
- Breakfast Set up
