At a Glance
- Tasks: Lead a passionate team to deliver 5-star dining experiences in a stunning castle setting.
- Company: Thornbury Castle, a unique Tudor hotel offering refined hospitality.
- Benefits: Competitive salary, tips, holiday, birthday off, and staff discounts.
- Other info: Opportunities for training and career growth in a dynamic environment.
- Why this job: Join a prestigious team and create memorable moments for guests in a historic venue.
- Qualifications: Experience in fine dining and a passion for exceptional service.
The predicted salary is between 30000 - 33000 £ per year.
Relais & Chateau at Thornbury Castle are seeking an Assistant Restaurant Manager to join our hard working and professional Food & Beverage Team. You will be working in a unique and beautifully restored Castle and be someone who has the passion to deliver truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.
Job Description
- £30,000 per annum. Additional share of the service charge and tips paid every month (approx. 2-3K per year).
- Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
- Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).
- Take accountability for all F&B operations in the absence of the F&B Operations Manager.
- Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.
- Answer all queries about the menu, including the drinks menu, and make suggestions.
- Take ownership of guests’ requirements and food allergies.
- Handle guest queries and complaints in a professional, calm and positive manner.
- Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
- Assist the F&B Operations Manager with rotas, recruitment and staff management within the department.
- Supervise work in the department at all levels.
- Develop and train new and existing staff on hotel standards and procedures.
- Make sure the financial and HR procedures are in place and maintained in the department.
Qualifications
- Experience of working in a Relais and Chateaux or Rosette restaurant.
- Have a sound knowledge of traditional cocktails, wine and spirits (qualification preferable).
- Excellent personal presentation.
- Dedicated team player with strong communication skills.
- A calm, mature approach.
- Natural passion and flair for the industry.
- Ambition to succeed at the highest levels.
Additional Information
- 28 days holiday including bank holidays.
- An additional paid day off on your birthday.
- Complimentary stay at the Castle after 3 months’ probation period successfully passed.
- Training programs via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Uniform and meals provided whilst on duty and free parking.
Assistant Restaurant Manager in Bristol employer: Hotelandresortsolution
Relais & Chateau at Thornbury Castle is an exceptional employer, offering a unique opportunity to work in a beautifully restored Tudor Castle that provides a truly memorable 5* experience for guests. With a strong focus on refined and personalised hospitality, employees benefit from a supportive work culture, comprehensive training programmes, and generous perks such as complimentary stays and discounts. Located just 20 minutes from Bristol, this role not only promises professional growth but also the chance to be part of a dedicated team committed to excellence in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Relais & Chateau or similar establishments. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your passion for hospitality shine through. Share stories that highlight your experience and how you can create memorable experiences for guests.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for scenario-based questions. Think about how you would handle guest complaints or manage a busy service. This will demonstrate your calm and mature approach, which is key in this industry.
We think you need these skills to ace Assistant Restaurant Manager in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering 5* experiences shine through. We want to see that you genuinely care about hospitality and making guests feel special in our unique setting.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in high-end dining or similar environments. We love seeing how your background aligns with our commitment to refined and personalised hospitality.
Be Professional Yet Approachable:In your cover letter, strike a balance between professionalism and approachability. We’re looking for someone who can handle guest queries with a calm demeanour while also being friendly and welcoming.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Thornbury Castle.
How to prepare for a job interview at Hotelandresortsolution
✨Know the Castle Inside Out
Before your interview, take some time to research Thornbury Castle and its unique offerings. Familiarise yourself with the history, the dining options, and the overall guest experience. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Passion for Hospitality
During the interview, express your passion for delivering exceptional service. Share specific examples from your past experiences where you went above and beyond for guests. This will demonstrate that you have the right mindset to contribute to the 5* experiences they aim to provide.
✨Prepare for Scenario Questions
Expect questions about handling guest complaints or managing staff. Think of scenarios where you successfully resolved issues or trained team members. Practising these responses will help you articulate your problem-solving skills and leadership qualities effectively.
✨Dress to Impress
Given the prestigious nature of Thornbury Castle, your personal presentation is key. Dress smartly and ensure you look polished. This not only reflects your professionalism but also aligns with the refined hospitality standards they uphold.
