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For Companies At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join the Best Western Signature Collection at Southcrest Manor Hotel.
- Benefits: Enjoy competitive pay, discounts, free gym membership, and more!
- Why this job: Make a real difference in guests' experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience in housekeeping and strong communication skills.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 21200 - 24750 £ per year.
Who we are?
The Best Western Signature Collection, Southcrest Manor Hotel, is a 71-bedroom hotel set in its own extensive private grounds in Redditch, with excellent road links to the M42, M40 and M5. The hotel offers meeting facilities, a Laura Ashley tearoom, Laura Ashley designed restaurant and bar, and a small health club with gym and Elemis treatment areas.
The Opportunity
An exciting Head Housekeeper opportunity has arisen to join our friendly hotel for either an experienced housekeeper, or someone currently supervising looking for their next step. Working patterns are between 30-35 hours per week over 5 days, including weekends.
About your roles as a Head Housekeeper:
- You will successfully oversee the entire housekeeping operation daily, being responsible for ensuring impeccable standards of cleanliness, and attention to detail, in our guest bedrooms and public areas.
- Supervising a team and assisting when necessary.
- Ensuring all daily tasks are completed.
- Successfully plan and execute short and long-term deep cleaning schedules
- Liaising with other departments.
What you need to apply for the Head Housekeeper Position:
- Previous management or supervisory work experience, ideally from a hotel background.
- A desire to create a positive experience for our guests.
- Ability to work as part of a wider team.
- Great communication skills
- The ability to get things done in a timely and organised way.
Excellent Pay & Benefits Package
- Holiday Pay
- Employee Incentive Scheme
- Best Western preferential accommodation rates for yourself, friends and family
- Free gym membership
- Health & Beauty Club discounts
- Hotel discount scheme
- Workplace pension scheme
- Free parking
Benefits:
- Company events
- Employee discount
- Gym membership
- Company pension
- Discounted or free food
- Free parking
- Health & Beauty Club discounts
Job Types: Full-time, Part-time, Permanent
Pay: £21,200.00-£24,750.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Experience:
- housekeeping supervisory: 1 year (required)
Work Location: In person
Head Housekeeper employer: Hotel
Contact Detail:
Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like Best Western. A friendly chat can sometimes lead to a recommendation that gets your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the hotel and its values. Knowing what makes Southcrest Manor unique will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Show off your leadership skills! As a Head Housekeeper, you'll be supervising a team, so be ready to discuss your experience in managing staff and ensuring high standards. Share specific examples of how you've motivated your team in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight any previous management or supervisory experience, especially in a hotel setting, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for creating positive guest experiences and how your communication skills can benefit our team. Keep it friendly and professional!
Showcase Your Team Spirit: We love a team player! In your application, mention examples of how you've successfully worked with others in the past. This will help us see how you can contribute to our friendly hotel environment.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Hotel
✨Know Your Stuff
Before the interview, brush up on your knowledge of housekeeping standards and practices. Familiarise yourself with the specific requirements of the Head Housekeeper role at the Best Western Signature Collection. This will show that you’re serious about the position and understand what it takes to maintain impeccable cleanliness.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be supervising a team, so be ready to discuss your previous management experience. Prepare examples of how you've successfully led a team, resolved conflicts, or improved processes in your past roles. This will demonstrate your capability to manage and motivate others.
✨Communicate Clearly
Great communication skills are essential for this role. During the interview, practice clear and concise communication. Be prepared to explain how you would liaise with other departments and ensure tasks are completed efficiently. This will highlight your ability to work as part of a wider team.
✨Bring Your Passion for Guest Experience
The hotel industry thrives on creating positive experiences for guests. Share your passion for hospitality and how you’ve gone above and beyond in previous roles to enhance guest satisfaction. This will resonate well with the interviewers and show that you align with their values.