Luggage Porter

Hotel Xenia, Autograph Collection is a contemporary boutique hotel located in South Kensington, London. With 99 guest rooms and suites, an Italian restaurant, an early hour's bar, cigar garden, private dining, and events area. Xenia offers truly unique experience for our guests, a modern, yet comfortable home away from home ambience. Our F&B offering, in addition to the hotel's lounge menu and breakfast selection, includes an Italian restaurant La Terrazza, cocktails and cigars in our Living Wall Bar, private dining in Bohemia room as well as corporate and private events in our Living Lounge Room. A fantastic opportunity has arisen here at Hotel Xenia. We are currently looking to recruit a passionate Luggage Porter . The Job You will play an important role in creating a memorable first and lasting impression for our guests. From the moment they arrive, you will provide a warm, genuine welcome and ensure every interaction reflects the personalised service and attention to detail that defines Hotel Xenia. You will assist guests with their luggage, escort them to their rooms, introduce them to the hotel facilities, and be on hand to support their needs throughout their stay. With a natural passion for hospitality, you will anticipate guest requirements, offer assistance, and help create seamless experiences from arrival to departure. Working closely with the Front Office and wider hotel teams, you will contribute to creating the welcoming and personalised atmosphere that makes every guest feel truly at home. What we are looking for A warm, engaging, and professional personality with a genuine passion for hospitality. The ability to create memorable guest experiences through thoughtful and personalised service. Excellent communication skills and confidence when interacting with guests. A proactive attitude with the ability to anticipate guest needs and provide support. A team-focused approach with strong attention to detail and a desire to go the extra mile. What we offer A unique opportunity to be part of an award-winning international brand World class training and development programmes tailored to enhancing skills 28 days annual leave, including bank holidays 50% discount at our restaurant, La Terrazza Complimentary meals whilst on duty Uniform provided, with complimentary dry cleaning Pension scheme Employee of the Month recognition programme Recommend a Friend referral scheme Exclusive associate accommodation rates across Marriott International hotels Friends & Family accommodation rates across Marriott International hotels Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. TPBN1_UKCT