Human Resources Manager at Hotel Xenia, Autograph Collection in London

A fantastic opportunity has arisen at Hotel Xenia, Autograph Collection by Marriott, for a passionate and experienced Human Resources Manager to join our luxury boutique hotel in South Kensington. This is an exciting standalone leadership role for an HR professional who enjoys working close to operations and shaping a positive employee culture within a dynamic hospitality environment.

Position Overview

Reporting to the General Manager, the Human Resources Manager plays a key role in shaping the hotels peoples strategy and supporting the daily operation of the hotels workforce. This standalone role is responsible for managing the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, training and development, and HR administration. Working closely with department leaders, the HR Manager acts as a trusted advisor on people matters, supporting managers in building engaged teams, developing talent, and maintaining a positive and inclusive workplace culture. The role ensures full compliance with UK employment legislation, Marriott brand standards, and internal HR policies, while contributing to initiatives that enhance employee engagement, retention, and organizational performance.

Key Responsibilities

• Lead recruitment and selection processes, including advertising roles, interviewing candidates, and coordinating hiring.
• Act as a strategic partner to the General Manager and leadership team on people matters and consistent workplace innovation.
• Lead employee engagement initiatives and contribute to building a strong workplace culture aligned with the Company and Marriott values.
• Monitor employee engagement, turnover trends, and workforce metrics to support the General Manager on strategic decision.
• Support organisational development initiatives including succession planning and talent development.
• Ensure HR practices align with Marriott brand standards and best practice within luxury hospitality.

What we are looking for

• Proven experience in a Human Resources leadership or management role within the hospitality sector.
• Strong knowledge of UK employment law and HR best practices.
• Experience supporting operational managers in a fast-paced hospitality environment.
• Ability to build trusted relationships with employees and leaders at all levels.
• Confident advising on employee relations matters including performance management, grievances and disciplinary processes.
• Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities.
• A proactive and people-focused approach with a genuine passion for employee engagement and development.

What we offer

• 28 days holiday including bank holidays.
• Access to Marriott Internationals world-class learning and development programmes.
• Free meals on duty in our colleague dining facilities.
• Uniform supplied and laundered.
• Company pension scheme.
• Regular employee recognition and celebration events.
• Recommend a Friend Bonus Scheme.
• Discounted stays and dining across more than 9,000 Marriott hotels worldwide.
• Opportunities for career progression within Marriott International.

Hotel Xenia, Autograph Collection by Marriott is a contemporary boutique hotel located in South Kensington, London. Inspired by Xenia—the ancient Greek concept of warm hospitality—invites guests to embrace the extraordinary. With 4-star luxurious accommodations, 99 guest rooms and suites, an all-day dining Italian Restaurant La Terrazza, Living Wall Bar, cigar garden, private dining, and events area, Xenia offers a truly unique experience for our guests, a modern, yet comfortable home away from home ambience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.