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For Companies At a Glance
- Tasks: Assist guests with luggage and ensure a smooth arrival and departure experience.
- Company: Join the luxury boutique Hotel Xenia, part of the Marriott family.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Dynamic team environment in a growing hotel.
The predicted salary is between 24000 - 36000 £ per year.
A fantastic opportunity has arisen here at Hotel Xenia, Autograph Collection by Marriott. We are currently looking to recruit a passionate Guest Experience Agent to join our Front Office team in our growing luxury boutique hotel.
Position Overview
Reporting to the Front Office Manager, the Guest Experience Agent assists guests with their luggage, ensuring a smooth arrival and departure experience.
Guest Experience Agent at Hotel Xenia, Autograph Collection in London employer: Hotel Xenia London
Contact Detail:
Hotel Xenia London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Agent at Hotel Xenia, Autograph Collection in London
✨Tip Number 1
Make sure to research Hotel Xenia and its values before your interview. Knowing the ins and outs of the hotel will help you connect with the team and show your passion for providing an exceptional guest experience.
✨Tip Number 2
Practice your communication skills! As a Guest Experience Agent, you'll be the face of the hotel. Role-play common guest scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality industry. Choose a smart outfit that reflects the luxury vibe of Hotel Xenia to show you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Experience Agent at Hotel Xenia, Autograph Collection in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing an exceptional guest experience!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Guest Experience Agent role. We love seeing how your background fits with our values at Hotel Xenia.
Be Personable: Use a friendly and approachable tone in your cover letter. Remember, we’re looking for someone who can connect with guests, so let your personality come through in your writing!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Hotel Xenia London
✨Know the Hotel Inside Out
Before your interview, take some time to research Hotel Xenia and its unique offerings. Familiarise yourself with their services, amenities, and any recent news. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your People Skills
As a Guest Experience Agent, you'll be interacting with guests constantly. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your communication skills and ability to handle difficult situations with grace.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Guest Experience Agent role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
